Service and Support
Service and Support
We offer a wide range of support for all of your metrology needs. From phone support to hardware services to course training to
in-house inspection, Carl Zeiss is a full-service solutions provider.

Immediate Support
Hardware & software assistance:
(800) 327-9735 in the USA
(763) 744-2600 in CA or MX

Software Courses
Software Training Courses
Class info, ordering, training locations, and hotels. NEW! Training center in Dallas.
On-line Tools
zeissmetrology.com
for ordering styli, accessories, and training courses.
TeleService Support
CMM hardware support feature. Contact us about setup.
Request CMM Service
On-line form to request CMM hardware repair. We'll contact you to setup an appointment!

In-House Services
Inspection Services
CMMs for custom programming, contract measurement and CT
X-Ray systems for NDT.
Project Engineering
Custom hardware and software solutions for your needs.
Care Programs
SMA: Software Maintenance
Comprehensive 1-year software support, including new releases and toll-free phone access.
Preventive Maintenance
Comprehensive 1-year CMM support, with lifetime limited
air-bearing/drive warranty.
new_mini ZEISS Complete Care
Ask us about our best support program, which merges an SMA with Preventive Maintenance into a single care system.

Retrofits and Upgrades
Retrofits and Upgrades
CMM Retrofits
Bring life to your older ZEISS
or non-ZEISS CMM.