To make sure your lens can be repaired as quickly
as possible ...
- Please send your lens well packaged directly to us in Oberkochen, along with our
repair cover letter (16 KB). We are only able to process inquiries accompanied by a completed repair cover letter.
- After an incoming inspection of your lens by our service engineers, you will immediately receive a cost estimate
for the repair from us.
- For the cost estimate, you will be charged € 26.- plus shipping costs and VAT. If you place an order for the repair, the cost estimate will be free of charge.
- After receiving our cost estimate, you decide whether you wish to have your lens repaired.
- After repair, we would appreciate your
feedback on our service.
Please also note:
Terms and Conditions of Repair (2 pages, 25 KB)
Terms and Conditions of Sale (3 pages, 39 KB) | Overview
Repairs
Function Test
Service Information
B4 Mount with TORX screws
PL Mount with TORX screws |