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Biomedical Training

In-depth learning for first response

Service & Support

Contact ZEISS Customer Care

Regular hours of operation
M-F, 5:00 a.m. – 5:00 p.m. PDT

24x7 After-hours support is available for emergencies

1 (800) 341-6968
Ophthalmic Devices

1 (800) 442-4020
Surgical Microscopes

Online Request for Support
All Products

Fax U.S. Technical Support
1 (925) 557-4652 All Products

First Response Training and Certification

The ZEISS Biomedical Training Program was created specifically by biomedical engineers. Through this offering, we provide the technical expertise you need to perform first-response service and preventive care for ZEISS surgical microscopes. Once training is complete, your biomedical department is qualified for one of our special Biomedical Service Partnerships.

The program includes:

  • In-depth classroom and hands-on learning at our Dublin, California headquarters
  • Small class sizes for maximum benefit
  • The ability to purchase tools required to perform first response and maintenance
  • Special service manual, preventive maintenance instruction and checklist


To participate in this program, you must be a hospital Biomedical Engineer, and you must sign a non-disclosure agreement and appropriate waivers.