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How we can assist you.

Services and Support

Services and Support

Additional Services and Support

Planetarium projectors and fulldome systems are our core competence. You can be sure that the systems ordered will be designed, manufactured, configured, tested, installed and serviced by ZEISS – with a quality claim that is substantiated by independently certified management systems.

We gladly undertake extra services for your planetarium project and arrange the optimum scope of performance with you. In every trade involved we collaborate with a number of experienced subcontractors to offer solutions meeting your requirements and your budget.

Fast Remote Service

A smooth operation of your planetarium is very important to us. Therefore it is a matter of particular concern for us to be able to provide fast and easy help when technical issues come up. The quickest way to get help in case of any problems is by our Remote Service. Both our optical-mechanical planetariums and our fulldome systems are provided with an Internet interface, through which our service engineers can get access to the systems if required and, in most cases, give help instantaneously.

Spectrum of Supplies and Services

 

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