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Service & Support Information


Frequently asked questions by you and our answers

  • Suppliers and Providers for ZEISS Group

    Would you like to offer us your services, products and/or components?
    We are always interested in long-term, dependable business relations.

    Please tell us about your range of services – we will then contact you.

    Please do not forget to include your telephone number and e-mail address so that we can get in touch with you easily.

  • Binoculars, Riflescopes, Spotting Scopes

    Since July 2001, the ZEISS binoculars, riflescopes and spotting scopes have been presented on our Sports Optics site.

    There you’ll find all the important information you need, including technical specifications, brief descriptions and the uses of the various instruments.

    The most important terms are explained with context in our Optics Glossary.

  • Historical Devices, Heirloom Pieces, Antique Devices

    Do you have a question about the historical instruments made by Carl Zeiss?

    Are you looking for photos and technical data?

    If you wish to obtain information about historical optical devices that you know of or own, please contact our competent archivists, who will be pleased to assist you.

CAD Systems in the ZEISS Group

ZEISS CAD page for engineering design service providers

On this page you’ll find information about the Creo Parametric CAD system used at Carl Zeiss AG.

Suppliers - Your Delivery to ZEISS

Routing order of ZEISS

As per individual order you have been asked to arrange a delivery of goods to a ZEISS-location in Germany. The following instructions have to be followed if it had been agreed that transportation costs will be covered by ZEISS (=delivery as per INCOTERM EXW = ex works). Mentioned delivery addresses have to be used for shipping documents as per purchase order and/or other valid agreement.

Depending on the individual shipment type we kindly ask you to follow the individual instructions per shipment type described on the according tab if not mentioned otherwise on individual purchase order or agreed otherwise with ordering party.

If you do not follow our instructions we reserve the right to debit you with occurring additional costs.

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