The study was conducted by the Information Services GroupTM (ISG), a top global market research and consultancy firm for IT. ISG takes a neutral, independent stance when assessing the global market (further information on ISG's methods and multi-level market research and analysis process is available here).
The ISG has praised our very attractive range of products and services and our new and exceptionally innovative project approaches. Thanks to our evolution, we have effectively combined the strengths of a mid-sized service provider with the skills of a global innovation leader. ZEISS Digital Innovation has earned a reputation as a strategic trendsetter and opinion leader.
We alternately channel our expertise into different tasks for our synergy customers and for the entire ZEISS Group.
Speed and creativity are the hallmarks of our well-oiled project team, which utilizes agile methods as a key factor for ensuring customer relationships based on true partnership. That's why the ISG has also deemed us to be an exceptionally strong market player and competitor – together with our synergy-based project portfolio. Synergies that benefit our customers both inside and outside the ZEISS Group. They benefit from our broad technological expertise in customized software development and our sound subject knowledge of areas such as medical technology and manufacturing.
Conclusions of the ISG Provider Lens™ Report: ZEISS Digital Innovation stands for innovative power and reliability.
ZEISS Digital Innovation offers new and highly innovative project approaches and it combines the strengths of a mid-sized service provider with the skills of a global innovation leader.
Background to the report
The results of the study allow companies to assess agile development service providers and thus select the right partner for their particular needs. The results underline how the evaluated suppliers integrate the latest technologies and skills in their offering, how this allows them to stand out from the competition and why customers should partner with them.
Agile Development Specialists use their professional expertise to offer agile application development services. They're able to work with multiple programming languages, have manufacturer certifications, offer data analysis, artificial intelligence, machine learning, and much more. If it proves overly complicated to scale these offerings, these service providers can also specialize in vertical segments. Companies working in this segment have expertise in a range of different areas. The projects are normally urgent and focused on specific results.
Customers select these companies due to their strong track record in consultancy and the expertise inherent in their teams. We're very proud to have been named a leader and feel comfortable given our competitors.
Selection criteria for the study
- Project volumes usually stand at under USD 5 million and run for less than 18 months
- Tangible, verifiable results from past projects
- Teams of developers (aka squads) for customer-led application development
- Own objectives, costs and service-level agreements (SLAs) for each team of developers
- Team size and addition of further experts is determined as per the defined targets
- Specialization is essential in methods like scrum, Kanban, XP, lean development and Crystal
- Optional: Services related to quality assurance and product design workshops (e.g. Design Thinking) in the portfolio
- Customers select leaders based on their consulting skills and the expertise inherent in their teams
Who performed the analysis?
[Excerpt from company description of Information Services Group (ISG)]
The ISG, NASDAQ: III, is a top global market research and consultancy firm for IT. As a partner to upwards of 700 customers, including 75 of the world's 100 biggest companies, the ISG helps to achieve operational excellence and faster growth. ISG focuses on services related to the digital transformation, including automation, cloud and data analytics, sourcing consultancy, managed governance and risk services, services for network operations, the design of technology strategies and operation, change management, and market research and analyses for new technologies.
The ISG was established in 2006 and is headquartered in Stamford, Connecticut, USA. It employees over 1,300 experts and operates in more than 20 countries worldwide.
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