Around the world, ZEISS is more than a market leader1 in delivering innovative procedures and solutions. Surgeons and clinics receive step-by-step onboarding and continuous support from more than 100 highly-trained application and service specialists, as well as in-depth peer-to-peer training at 10 certified training centers and on-site wetlabs. Surgeons also benefit from standardized processes – made possible by the results and learnings from more than 1,000 clinics worldwide. From the very beginning and for years to come, ZEISS provides surgical support to optimize outcomes and enhance workflows.
When extending your Laser Vision Correction portfolio, you automatically benefit from ZEISS Clinical Application Support. The expert program offers comprehensive onboarding processes, so you can familiarize yourself with ZEISS SMILE® and PRESBYOND® applications, as well as devices including ZEISS VisuMax® femtosecond laser and MEL® 90 excimer laser from ZEISS.
ZEISS specialists guide you through the onboarding processes for ZEISS SMILE and PRESBYOND applications, consisting of three main steps.
After onboarding, ZEISS accompanies surgeons step by step to improve confidence levels and clinical results.
At ZEISS we understand the challenges of growing a refractive practice and partnering with our customers. With our Practice Development Consulting we offer you a program that helps you to grow your business and improve the overall patient experience.
Our PDC managers support you with expert advice on healthcare marketing and improving your communication with patients and customer services. This outstanding program covers the entire patient journey with the goal to enhance the overall effectiveness of your clinic.
Download the ZEISS Practice Development Consulting brochure and view the accompanying video to learn more about how ZEISS can help evaluate and improve the patient experience in your clinic.
With our service, we support your interaction with patients to successfully position your clinic in the market. Our communication materials cover each step of the patient journey: Patient Attraction, Patient Conversion, and Patient Referral.
ZEISS Patient Communication Tools help you to educate patients about their condition and the possible treatment options, as well as to address specific patient needs and manage expectations, in order to make the best possible treatment decision.
ZEISS Patient Communication Material comprises brochures, posters, graphics, videos, roll-ups, pictures, postcards, online banners, social media posts, and PowerPoint templates. The tools can be applied during consultations and patient events or in the clinic space, on your website, and on social media.
Depending on your needs, we offer supporting educative materials branded by ZEISS, promotional materials, which can be branded by your clinic, or snippets to create your own collaterals.