OPTIME complete offers peace of mind in a service agreement. It covers all service deliverables needed to benefit from maximum system availability and convenience, including spare parts coverage. The package provides timely, responsive and high quality support for devices operating in the most demanding medical environments. Letting you direct your whole focus on caring for your patients.
OPTIME complete covers all of the deliverables a customer needs to benefit from maximum uptime and a hassle-free service experience. It includes:
• Preventive maintenance
• Corrective maintenance
• Spare parts
• Safety and performance updates
• Remote Service
• Service hotline
• Phone/chat support
OPTIME features | complete |
advanced |
prevent |
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Telephone support provided by personnel at the Carl Zeiss Service Center regarding technical and application issues via telephone or chat. |
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