Need help with your HFA device? We’ve compiled quick help solutions to common problems that might address your current issue quickly and easily. Check out the topics below.
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Step-by-Step Answers to Your HFAII, HFA II-i and HFA3 Questions
The Trial Lens Holder cannot be changed by the customer. It needs to be installed by a trained ZEISS Field Engineer using custom tooling for precise alignment and calibration.
You can transfer patient data between two HFA instruments as long as the receiving instrument is running the same, or a newer, version of system software. Download and follow the steps below.
You can transfer patient data between two HFA instruments as long as the receiving instrument is running the same, or a newer, version of system software. Download and follow the steps below.
This lamp is responsible for projecting the standard light stimulus. With the aid of color filters, it is also used to create red and blue stimuli for color testing. If needed, you may order a new lamp by contacting ZEISS and asking for a Projection Lamp (PN 2660021106082). To install the projection lamp, watch the video or download and follow the steps below.
Normally the mapped drive is already set up in the HFA3 user application interface. Once connected, it should maintain the chosen drive letter (which represents a path to the share) upon restart. If it does not hold the mapped path, several steps can be taken. Download and follow the steps below.
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