FORUM Service Partnership

Fixed service costs for networked environments

FORUM Service Partnership

The best way to ensure fixed service costs for your networked environment is through a ZEISS Networking Service Partnership. Through services that include proactive remote diagnosis, we strive for optimal network performance and uptime so you can provide the highest standard of patient care.

Due to the complex nature of many networked environments – as well as inevitable changes in technology – we recommend multi-year agreements as the best approach for ongoing support. For more information, contact our Data Management Professional Services Organization at 1 (800) 341-6968.

Network Protection Program Features Include:

  • Unlimited phone support
  • High-speed Internet remote support
  • Two-hour call back response
  • Coverage Monday – Friday, 8:00 a.m. – 5:00 p.m. Pacific Time
  • Corrective software (maintenance)
  • Discount for network software licenses

 

Benefits

  • Significant cost savings over time
  • Fixed costs
  • Preventive diagnostics
  • Minimized software obsolescence costs
  • Discounts on network software licenses

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