Important software update information

ZEISS instruments compatibility with Windows 10

This Customer Notification is only applicable to ZEISS ophthalmic diagnostic instruments and software.

If you own a computer running Windows® 7 or 8 operating systems, you might have received an invitation from Microsoft® to reserve a free upgrade for Windows 10. The ZEISS Development Team evaluated the Windows 10 deployment process and recommends caution during the initial release of the operating system to avoid user compromises.

Please be advised that at this time the Windows 10 upgrade should not be installed on ZEISS devices or computers running ZEISS software. If installed, such an upgrade may limit the functionality of the device and the ZEISS software.

To ensure effective support for ZEISS medical devices, our product development plans are aligned with Microsoft’s lifecycle policy. We will be offering product-specific upgrades, and we will keep you informed regarding their release as they become available.


*Microsoft and Windows are registered trademarks of Microsoft Corporation.