Additional Service Offerings

In regards to you requirements you can add further service offerings. If you would like to find out more, please contact your local Service Representative, who will be happy to explain the complete ZEISS Predict Service Program in more detail.

Upgrades Business

Some of our photomask systems are developed to have additional capabilities, often with an upgrade path to maximise their application space and usage in the market. Such options or upgrades can address both technical capability and productivity of our equipment.

Relocation

Due to the dynamic marketplace and longevity of ZEISS equipment, you might find yourself in the situation were you require the relocation of your systems. Whether this be within a single cleanroom, or right around the globe – you can be confident that ZEISS has the infrastructure to make this happen. Right from a simple installation, up to refurbishment with a commitment to the original specification.

Spares

For those customers who demand additional peace of mind ZEISS is able to tailor spares packages on all product lines that can be made available and shipped to the field. Customers who enter into the Predict program can benefit from preferential pricing for such packages. Together with our three key spare hubs in Europe, Asia and the US the program operates fast and smooth.

Consulting

As an integral part of Predict we offer consulting services that can act not only on the tool, but also at the fab level. Using the extensive industry knowledge of our specialists we have the ability to uncover solutions that are not always visible to single organisations. Such can include specific maintenance activities or process optimization for tools.

On-Site

Depending upon your requirements and location, from time to time it will be sensible to invest in a support resource that is dedicated to a particular facility. Such an additional expert can work side by side with your engineers building a long
term and effective relationship that has been shown to be successful in all regions.

Refurbishment

Refurbishing is ideal for equipment in the field which is used for many years and across many technologies. Combining high skill levels with state of the art testing and support can ensure that every tool conforms to original specifications, meets all relevant safety standards and includes the latest licenced system software.