ZEISS VISU360

Enabling best eyecare, anywhere, anytime.

Let the eye care specialists conduct remote eye exams virtually from anywhere at any time.

Changing demographics and new technologies are disrupting the healthcare market. Patients expect better service while doctors are either overbooked or not available nearby. Moreover, social distancing is the new normal – we are more mindful about our health and the health of others.

The ZEISS VISU360 digital platform connects to the ZEISS ecosystem of instruments and services, supporting remote contact with the consumer/patient, from recruitment/scheduling, pre-exam anamnesis and data collection, through the whole remote optometric exam and expert consultation, to the final management of invoices and post-exam or post-sale consumer/patient care1.

Winner of the 2020 UX Design Award

ZEISS VISU360

VISU360 from ZEISS creates great benefits for eye care providers. They now have an option to extend opening hours of their practice or the ability to work from home, removing obstacles from the purchase experience and ultimately meeting the needs of their patients.

Furthermore, ZEISS VISU360 upholds the highest security measures and complies with the applicable standards and regulations.

ZEISS can help you offer high quality remote eye care. ZEISS digital solutions are enabling the remote management of the entire customer/patient-journey, providing benefits in workflow optimisation and new business models, and reducing the direct contact with consumers/patients to the minimum in social distancing scenarios.

ZEISS VISU360 supports and integrates with the entire ZEISS Vision Analysis process:

Explore the convenient ZEISS VISU360 workflow.

As simple as it is.

Anamnesis

An anamnesis is  conducted by the on-site trained technician.

Remote examination

There is no doctor on-site, but a remote examination can be conducted with the ZEISS VISU360 platform.

The technician checks for doctor’s availability and schedules an appointment.

The technician checks for doctor’s availability and schedules an appointment.

The technician conducts a thorough pretesting and screening and uploads the data to the platform

The technician conducts a thorough pretesting and screening and uploads the data to the platform.

The doctor reviews the pretest and screening measurements before joining the conference call.

The doctor reviews the pretest and screening measurements before joining the conference call.

The doctor can join the exam any time to greet the consumer and provide feedback on the measurements.

The doctor can join the exam any time to greet the patient and provide feedback on the measurements.

The doctor conducts the subjective examination remotely. The technician stays with the consumer in case any assistance is needed.

The doctor remotely conducts the subjective examination. The technician stays with the patient in case any assistance is needed.

The exam outcome as well as prescription is digitally signed by the doctor and available for both users using the ZEISS VISU360 Platform.

The exam outcome and the prescription are digitally signed by the doctor and available for both users using the ZEISS VISU360 Platform.

The consumer can immediately choose and fit a pair of spectacles

The patient can immediately choose and fit a pair of spectacles.

Your advantages at a glance:

  • Doctors can start a virtual practice or a network of providers to meet the growing demand for remote eye-care.
  • In a guided process, services are customised according to the doctor’s expertise and availability.
  • VISU360 connects to the ZEISS “ecosystem” of instruments and services, on-site and online2
  • Trained technicians can build the bridge between the doctor and patient on-site. 
  • Data for returning patients is safely retrieved and a provider automatically scheduled based on their predetermined availability and expertise. 
  • The virtual examination room is shared with the doctor, including step by step guidance, live data syncing and reminders or automated messaging alerts. 
  • A video call creates a personal connection between doctor and patient.
  • The doctor has remote control over ZEISS hardware during examinations.
  • Once the exam is complete, the doctor can sign and share documents digitally.
  • The system includes cost and fees allocation for billing purposes1.
Security

Security:
ZEISS ID SSO* for user authentication.

*Single Sign On: once it’s registered for a ZEISS application and the permission has been granted from ZEISS, the same ID can be used for any further enabled and activated ZEISS application.

Scheduling module and notifications:

Scheduling module and notifications:
An easy-access calendar gives you an overview of upcoming appointments as well as available timeslots. SMS or email notifications can be enabled as desired.

Integrated audio / HD video and chat

Integrated audio / HD video and chat:
A standard interface supports the patient during the end to end experience, using a live video conference with the doctor at any time and the capacity to chat and share the screen.

Remote control, file sharing and exam steps

Remote control, file sharing and exam steps:
Enables doctors to work remotely, steering the phoropter and synchronizing live with the technician at any time, so they know which  pre-testing has been performed.

Flexibility, customisation and data analytics

Flexibility, customisation and data analytics:
Provides a flexible workflow for exam types according to the  doctor's preferences, producing reports that track timestamps of major steps and give a usage overview.

Digitally signed exam form and prescription

Electronic-signature for exam form and prescription:
A solution for signing electronic prescriptions and exam forms is embedded.

Technical Specifications

ZEISS VISU360

Minimum required equipment3

ZEISS equipment (Retail)

  • ZEISS VISUCONSULT 500
  • ZEISS Server
  • ZEISS SRU (ZEISS VISUPHOR 500 & ZEISS VISUSCREEN 100/500)

Laptop / PC (Doctor and Retail)

  • CPU: Intel® CoreTM i3 or better
  • Screen minimum resolution: 1366x768 px
    OS: Microsoft Windows® 7, 8.1, 10; Apple® macOS 10.10 or higher
    Web browser: Google® Chrome, version 70 or higher (latest versions always recommended)
  • ZEISS ID: VISU360 digital platform access account

Video-call support

  • 27’ Screen with minimum resolution 1366x768 px (Retail)
  • HQ Web-cam and audio support (Doctor and Retail)

Network support

  • iPad Tablet (Retail)
  • WiFi router with HQ internet connection (min. 10Mbs / latency 100ms)

Additional ZEISS Equipment

Thanks to the ZEISS VISUCONSULT 500 connectivity, the whole ecosystem2 of the ZEISS pretest, screening4 and objective refraction devices can be directly interfaced. Images can be shared from other imaging and diagnostic systems4 (Slit-lamps, OCT, VFA etc.) as well.

Related Products

ZEISS is one of the world’s leading manufacturers of spectacle lenses, and is committed to delivering maximum precision and comfort. ZEISS designs and produces lenses, instruments and measurement systems, as well as retail concepts and technology services that continue to raise the bar in vision care.

Contact us to get started

ZEISS Customer Service

Product | ZEISS Medical Device

Legal manufacturer

Legal distributor

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ZEISS VISUCONSULT 500

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ZEISS VISUFIT 1000

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ZEISS VISUPLAN 500*

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ZEISS VISUSCOUT 100**

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ZEISS i.Profiler plus*

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ZEISS VISUPHOR 500

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ZEISS VISUSCREEN 100/500

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ZEISS i.Terminal 2*

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ZEISS i.Terminal 2 station

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ZEISS i.Terminal mobile

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ZEISS Slit Lamps

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ZEISS VISU360

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Product | ZEISS non-Medical Device

 

 

ZEISS VISUSTORE

CZV

 

 

CZV
Carl Zeiss Vision GmbH
Turnstrasse 27
73430 Aalen
Germany
www.zeiss.com/vision


CZM
Carl Zeiss Meditec AG
Goeschwitzer Strasse 51-52
07745 Jena
Germany
www.zeiss.com/meditec


OO
OPTOMED Oyj
Yrttipellontie 1
FI-90230 Oulu
Finland