I love finding solutions to make my customers' work more efficient

Marina Roudneva, Product Manager and ophthalmology expert

A Day in … Moscow

As a Product Manager and ophthalmology expert, Marina Roudneva travels across Russia for ZEISS – from Saint Petersburg to Vladivostok. In her home city of Moscow, she plans her appointments – and consults with doctors on how to use the systems efficiently.

 © Frank Herfort © Frank Herfort

[07:00] Wake up

[07:25] Eat breakfast

Once she's up, the first thing Marina Roudneva does is make breakfast. While she's eating, she checks the morning's news.

[08:10] Head to work

During her commute, Marina goes head-to-head with Moscow's rush hour traffic. She uses this time to make the first calls of the day to customers as well as to learn German and French.  

[09:00] Arrive at customer's office

[11:30] Face-to-face consultation

For Marina, being close to the customer is a top priority. When it's a question of evaluating test results or findings, her expertise is indispensable. Here at the Fyodorov Eye Microsurgery Complex (MNTK), Marina helps doctors analyze the data from the ZEISS CIRRUS OCT 5000.

[12:00] Head to the next customer

[12:30] Talk to customers

Marina has multiple on-site appointments. These are also a great opportunity to discuss customers' needs, identify potential problems and work on solutions together.

 © Frank Herfort © Frank Herfort
 © Frank Herfort © Frank Herfort

[13:30] Eat lunch

[14:30] Travel to ZEISS Russia

[14:30] Time for a bit of chitchat

In the afternoon, Marina heads to the Moscow office, where she analyzes the outcomes of her meetings with customers and prepares the next round of appointments – and finds out the latest news from her colleagues.

[16:30] Meeting at the office

Marina always takes part in meetings. Her understanding of customers' wishes and needs are a big help. 

[18:00] Go home

 

 © Frank Herfort © Frank Herfort
 © Frank Herfort © Frank Herfort

[18:30] Grocery shopping

On her way home, Marina stops to buy some fresh produce at the supermarket. Afterwards, she often meets up with friends. Cultural activities like going to the theater are one of her favorite pastimes.

[22:00] Bedtime