Customer Care for Surgical Microscopes

Customer Care for Surgical Microscopes

Enhance the value of
your investment

Customer care for surgical microscopes

As a worldwide leader in surgical microscopes, ZEISS is dedicated to enhancing the long-term value of your investment through a highly skilled field and technical support organization. You can count on ZEISS to support your needs for high productivity and cost containment while delivering the optimum in customer care. Our goals are to:

  • Ensure product accuracy for optimal patient care
  • Maximize the performance of your ZEISS products to improve efficiency and minimize downtime
  • Lower your expenses and enable better budgeting through a variety of service partnerships


ZEISS OPTIME enhance your investment via various levels of support, depending upon the needs of your hospital, surgery center or clinic.   

Product Lifecycle Notifications

Important Product Lifecycle Notifications

Some ZEISS surgical microscopes are no longer being manufactured and may not be fully supported. Find out more information here about the status of each system including product alternatives.

Contact ZEISS Customer Care

Regular hours of operation
M-F, 5:00 a.m. – 5:00 p.m. PDT

24x7 after-hours support is available for emergencies