Learn about service agreements
Contact us

Learn about service agreements

Please get in touch using the methods below

Chat with us

Chat with us online

Opening hours: Mon-Fri 09:00am-05:30pm (EST)

By using our messaging service on the bottom right of this page (blue icon), you're not waiting on the phone for an advisor.

Our responses might not be immediate once we’re connected with you. If you leave your chat before confirming certain key information with us, we might not be able to complete your request. After 30 minutes you may get logged out, the chat won't end and you’ll remain in the queue – we do this to keep your account safe. 

Call a ZEISS expert

Opening hours: Mon-Fri 09:00am-05:30pm (EST)
Customer Interaction Center +1 800 233 2343

Calls to ZEISS contact centres cost the same as calls to 01 or 02 numbers and may be included in your calls package.
If you don't have a calls package, charges may apply so check your provider's tariff guide.

Learn about product service agreements

Software service agreement

Learn about software service agreement

Find your Local Contact

Tell us what Service you are looking for, and we tell you, where you can find the experts you need.

ZEISS Microscopy Customer Center, Bay Area

Dublin, California

The ZEISS Microscopy Customer Center gives academic and industry customers across North America both in-person and virtual opportunities to interact with the latest ZEISS electron, light, and X-ray microscopes. The Customer Center is supported by resident application experts in life science, materials research, and electronics who review customers' requirements and applications to provide them with the best possible solutions. Customers also have access to a sophisticated sample preparation laboratory that supports the materials research, electronics and life science markets.

ZEISS Microscopy Solutions Center

Jupiter, Florida

The ZEISS Microscopy Solutions Center, located in the Stiles-Nicholson Brain Institute, provides advanced training and development of specialized microscopy workflows for scientists to accelerate their research. Established as part of the Jupiter Biodiscovery and Innovation Hub, this location leverages exploratory research happening on campus by providing access to the latest microscopy and image analysis solutions from ZEISS. This center will serve as an incubator where ideas are nurtured and supported until they eventually bloom into solutions that benefit the life science research community.