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ZEISS VisioGen
AI-based solution

ZEISS VisioGen

The future of ophthalmic
practice management
  • Personalize patient communication
  • Streamline clinic operations
  • Increase patient conversion
  • Ensure consistent interactions
ZEISS VisioGen
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Artificial Intelligence: transforming businesses around the world

Generative AI models are revolutionizing the way we interact, and estimations are that up to 70% of customer service touchpoints can now be automated with AI. In this rapidly evolving landscape, staying ahead requires a strategic approach.

In a market filled with generative AI options, ZEISS VisioGen is tailored to meet the unique needs of your refractive clinic.

ZEISS VisioGen

Did you know that the first 5 minutes after initial contact are critical for converting inquiries from prospective patients?

Clinics lose approximately 70% of potential patients due to a combination of low quality of response to inquiries, limited availability of staff, and intense competition within the healthcare industry.

Start enhancing patient communication and streamline your clinic operations with ZEISS VisioGen, a cutting-edge AI-driven software designed to support you and your staff with fast and high-quality responses to patient inquiries.

With an easy-to-use and web-based interface, you can empower your clinic with the latest technology to improve the patient experience, optimize staff time, and increase patient conversion rates.

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Personalize patient communication

ZEISS VisioGen leverages AI to provide personalized responses to patient inquiries. This ensures that each patient feels valued and understood, fostering a stronger patient-surgeon relationship. The AI-driven solution tailors responses to individual patient needs, enhancing the overall patient experience.

With features like Automated Drafting and Personalized Responses, ZEISS VisioGen automates communication, allowing you to maintain high-quality interactions.
 

Streamline clinic operations

Streamline clinic operations

ZEISS VisioGen significantly reduces the manual workload for your practice staff by automating the process of understanding, researching, and generating responses to patient inquiries. This allows your team to focus on higher-value tasks, enhancing overall productivity and efficiency.

The easy-to-use interface, whether through a Browser Plugin or website, ensures that your staff can quickly and effectively manage patient communications, reducing stress and improving workflow. Customized Settings allow for clinic-specific information to be easily integrated, further streamlining operations.

Features designed to enhance the overall productivity of your practice

  • Automated Drafting

    Automatically drafts responses to patient inquiries.

  • Personalized Responses

    Suggests replies to individual patient needs.

  • Data Protection

    HIPAA-compliant features for secure patient data.

  • Customized Settings

    Configurable options for clinic-specific information.

  • Question Management

    Includes logic for handling questions and FAQ.

  • Response Guide

    Provides guidelines for crafting effective replies.

Overall user satisfaction (out of 5)

  • 4.00

    Overall satisfaction with MVP1

  • 4.12

    Confidence in the quality of responses1

  • 4.24

    Intuitiveness of usage1

Dr. Luke Rebenitsch, MD, ClearSight

ZEISS VisioGen is an extremely useful tool for the busy refractive practice. It can save time and prevent grammatical errors in responding to questions from potential clients. The response time is quick and useful. Responses can also be effectively tailored to the specifics of your individual practice.

Dr. Luke Rebenitsch MD, ClearSight
Increase patient conversion

Increase patient conversion

Timely and personalized responses are crucial for patient acquisition. ZEISS VisioGen helps clinics respond to patient inquiries within seconds, significantly improving patient conversion rates. In fact, every 4th person using ZEISS VisioGen has observed improvement in converting leads to appointments.

By reducing the average response time, ZEISS VisioGen ensures that potential patients remain engaged and more likely to book consultations. Automated Inquiries and Question Management features provide customizable templates for frequently asked questions, ensuring quick and accurate responses.

Ensure consistent interactions

Ensure consistent interactions

Maintaining consistent communication across all patient interactions is vital for a professional and reliable patient experience. ZEISS VisioGen ensures that information, tone, and style are aligned with your practice’s standards, supporting a cohesive and trustworthy patient journey.

From initial contact to post-op follow-up, ZEISS VisioGen helps maintain a high standard of communication, reinforcing your clinic's reputation for excellence. The Response Guide provides guidelines for crafting effective replies, ensuring all communications are accurate and adhere to clinic standards.

Frequently asked questions

Find answers to your questions about user experience, data security and more.

  • Yes, you can tailor the generated responses to your practice via the web application's settings.

  • No specific requirements, but ensure you have the latest version of your internet browser installed.

  • The solution is currently being offered free of charge to use with no associated costs for your practice. The intention is only to help the practices improve their communication and eventually be able to perform more surgeries. In the event that a direct fee is to be charged in the future, practices will be notified well in advance and given the opportunity to review and sign a new agreement.

  • There is no direct integration automation with CRMs. However, since VisioGen is a web-browser based application, users can copy the inquiries from any place and generate the corresponding responses.

  • There's no limit to the number of patient inquiries the plugin can handle.

  • The solution is HIPAA-compliant and designed for safe use in medical practices, without storing any protected patient information in our database.

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  • 1

    Source: Online survey with US Pilot Customers