Aptyx is a global design and manufacturing partner that engineers smart solutions to solve complex, mission-critical challenges in medical device manufacturing. From engineering and design to precision molding (injection, dip, and blow), extrusion, specialized coatings, and full-scale assembly, Aptyx offers a range of capabilities to help some of the world’s leading medical manufacturers bring innovation to life.

As Aptyx’s customers pushed the boundaries of medical innovation, Aptyx recognized that its metrology capabilities would also need to evolve to keep pace.

“We had many programs coming in that carried a tremendous metrology load. I saw this tsunami wave coming at us, and I knew I had to look at other technology,” said Ray Scherer, Global Engineering Manager.

Adding to the challenge, many of the parts Aptyx works with are plastic and quite complex, making them susceptible to shrink variation and deformation. Current inspection methods were time-consuming and measured only a subset of features or small areas of the part. As a result, it was difficult to understand the part’s overall shape fully. Without a complete picture, making confident mold adjustments became challenging, often leading to lengthy investigations and, in some cases, costly rework.

“When you’re measuring only certain portions of a part, you don't get the entire picture. When you're developing a mold and trying to get it to work as it should, relying on limited samples and measurements can lead you to make the wrong decision. The mold may be doing something completely different than you think it is— and speed runs in the sample size. The longer inspection takes, the fewer samples you can get through in a timely manner to make a decision,” said Senior Quality Manager Lew Chappel.

CT scanning enables inspection of complex medical devices with confidence

Pressures from increasing customer demands

Customer expectations for faster speed-to-market exacerbated the challenges.

“The timelines are getting shorter and shorter. Customers are putting more pressure on us to deliver. Parts are becoming more complicated. It’s becoming more difficult to measure some of the things that are being asked of us,” said Jarrod Aydelott, Director of Tooling and Molding.

One project brought these challenges to a breaking point. It involved a critical performance piece that had an interface interaction with a lever. The snap features for the lever were extremely small. Due to the features' size and location, they could not be measured using current methods.

Evaluating CT technology investment

Leveraging Aptyx’s signature "Make It Happen" mindset, Scherer searched for a solution to help overcome these challenges. He attended a ZEISS webinar and learned about ZEISS computed tomography (CT) technology. ZEISS CT technology provides comprehensive internal and external measurement capabilities, enabling non-contact, non-destructive inspection and full part digitalization.

After meeting with a ZEISS CT expert, Scherer hired ZEISS for CT scanning services to test-drive the solution and perform a return-on-investment (ROI) analysis.

“We looked at the number of molds we had coming through the pipeline and the inspection load they would create. We estimated how long it would take inspectors to measure them using our existing equipment. From there, we compared that to what a CT scanner could deliver, using cycle-time guidance from ZEISS. That gave us a clear picture of the potential financial impact and lead-time improvements we could expect. Even with a strong ROI, it’s still a major investment, and if you’re going to sign off on something like that, you must be convinced it’s the right decision,” said Scherer.

To further communicate the value of CT scanning technology to management, the team also explained the benefits it brings to their customers.

“It’s a tool that lets us deliver a faster lead time. We're not making money off it. We're compressing the timeline, gaining deep knowledge about how the part performs, and de-risking the project, and those things have value to customers. It enables us to do what we need to do—to put molds in presses and create high-quality plastic parts that we can sell at a competitive price,” said Aydelott.

After eight months of ZEISS CT services, the system's impact on meeting customer requirements was apparent, and Aptyx moved forward with purchasing a ZEISS METROTOM CT scanner.

Accelerating mold development

In the molding environment, process development often becomes the primary bottleneck because measuring parts and analyzing data requires significant time. If measurements show the process is not optimal, additional delays can occur. Mold development is particularly susceptible, so this was among the first areas the team targeted for improvement. First, they needed a way to confirm the process was close to optimal before committing significant time to metrology.

“We were developing a process for a new mold, and after investing time analyzing the data on a very tightly toleranced medical component, we knew something wasn’t quite right. It wasn’t until Jarrod reviewed a CT scan and discovered internal voids that he realized the part wasn’t being optimally packed. Because there was no visible evidence on the outside of the part, we had no real way of knowing,” said Scherer.

As a result, they changed their workflow to begin with CT, scanning initial samples from the mold and using the data for a CAD comparison to identify distortions and voids quickly. Using color-coded heat maps in ZEISS INSPECT X-Ray software, they can now see areas that are not adequately packed and examine internal structures for voids. These advanced analysis capabilities give them confidence that the process is reliable before investing additional metrology resources.

When CT data reveals a process issue, the visualization abilities help the team pinpoint the root cause, eliminating guesswork and enabling more accurate adjustments.

“Molds aren’t cheap to adjust. If you start cutting steel and later find that wasn’t the root cause of your problem, you’re in trouble,” explained Scherer. “Some molds cost many thousands of dollars to produce, and one wrong move can get very expensive quickly.”

Building a more skilled and adaptive workforce

The ZEISS METROTOM CT scanner introduced improvements that went beyond mold development. Simplifying processes and reducing reliance on complex fixtures increased overall workforce efficiency. “Previously, fixturing concerns added delays,” said Chappel. “Now, we load multiple parts onto foam fixtures simultaneously and scan them, gathering comprehensive data for geometric comparisons upfront.”

This approach allows multiple team members, even those without metrology expertise, to manage scanning, increasing productivity. “The simplified process lets anyone load multiple parts and start scanning. Then they are freed up to focus on other work in the meantime,” said Chappel.

Working with complete digital twins of parts also fosters cross-department collaboration.

“Jarrod can get with our tech, Ryan, and say, ‘Can we look at it this way? Where’s that and this?’ With a 3D model on the screen, you can pick any point you want and figure out what's going on— and having more data up front really helps to drive the decisions made later,” said Chappel.

ZEISS INSPECT X-Ray software makes data easier for teams across the organization to interpret and empowers them to act on it. The software’s intuitive interface allows team members to retrieve and review scans without needing specialized training. “I get all the information myself, where before I would be reliant on somebody else who could potentially be too bottlenecked to give me information for a week. Having user-friendly software and the ability to share the data files anywhere is a huge benefit,” said Aydelott.

Aptyx now uses CT scan data to help train quality engineers and technicians, building a more adaptive workforce capable of identifying potential issues even in unfamiliar manufacturing processes. “Now they can see exactly why parts distort, move, or develop voids during molding. They gain a better understanding of the root causes, and that’s huge in training, learning, and advancing people,” said Scherer.

This knowledge enables team members to proactively assess potential issues, ensuring smoother project launches. “It helps people to think proactively about possible issues that could arise on the next project. They think, 'This part deformed at the end, and now I understand why. And maybe this one could be like that, too.' Now we have more people thinking through the root cause of potential problems, and it's not just relying on a couple of people with a lot of experience to answer all the questions for everyone,” says Aydelott.

CT technology also helped break down organizational silos, forming a global inspection group that now serves multiple Aptyx locations. “Before, each location worked individually, but now one can support another by programming the scanner and doing diagnostic work remotely,” explained Scherer.

This shared access to detailed, visual data also aids communication with designers, especially those early in their careers. “We can visually demonstrate what’s working and what isn’t. It’s an effective way to teach and build confidence across teams,” said Aydelott.

Turning uncertainty into confidence

The ZEISS METROTOM CT scanner introduced improvements that went beyond mold development. Simplifying processes and reducing reliance on complex fixtures increased overall workforce efficiency. “Previously, fixturing concerns added delays,” said Chappel. “Now, we load multiple parts onto foam fixtures simultaneously and scan them, gathering comprehensive data for geometric comparisons upfront.”

This approach allows multiple team members, even those without metrology expertise, to manage scanning, increasing productivity. “The simplified process lets anyone load multiple parts and start scanning. Then they are freed up to focus on other work in the meantime,” said Chappel.

Working with complete digital twins of parts also fosters cross-department collaboration.

“Jarrod can get with our tech, Ryan, and say, ‘Can we look at it this way? Where’s that and this?’ With a 3D model on the screen, you can pick any point you want and figure out what's going on— and having more data up front really helps to drive the decisions made later,” said Chappel.

ZEISS INSPECT X-Ray software makes data easier for teams across the organization to interpret and empowers them to act on it. The software’s intuitive interface allows team members to retrieve and review scans without needing specialized training. “I get all the information myself, where before I would be reliant on somebody else who could potentially be too bottlenecked to give me information for a week. Having user-friendly software and the ability to share the data files anywhere is a huge benefit,” said Aydelott. 

Breaking down silos

Aptyx now uses CT scan data to help train quality engineers and technicians, building a more adaptive workforce capable of identifying potential issues even in unfamiliar manufacturing processes. “Now they can see exactly why parts distort, move, or develop voids during molding. They gain a better understanding of the root causes, and that’s huge in training, learning, and advancing people,” said Scherer.

This knowledge enables team members to proactively assess potential issues, ensuring smoother project launches. “It helps people to think proactively about possible issues that could arise on the next project. They think, 'This part deformed at the end, and now I understand why. And maybe this one could be like that, too.' Now we have more people thinking through the root cause of potential problems, and it's not just relying on a couple of people with a lot of experience to answer all the questions for everyone,” says Aydelott.

CT technology also helped break down organizational silos, forming a global inspection group that now serves multiple Aptyx locations. “Before, each location worked individually, but now one can support another by programming the scanner and doing diagnostic work remotely,” explained Scherer.

This shared access to detailed, visual data also aids communication with designers, especially those early in their careers. “We can visually demonstrate what’s working and what isn’t. It’s an effective way to teach and build confidence across teams,” said Aydelott.

Ensuring precision, efficiency, and reliability in every product

Aptyx’s investment in ZEISS METROTOM CT technology transformed its ability to meet customer demands, build process certainty, and create a more agile organization. With comprehensive data visualization, the company can address challenges early, reduce costs, instill greater confidence in its customers, and be more resilient to complexity. Integrating CT data across teams has fostered collaboration, equipped employees with adaptive skills, and improved the effectiveness of diagnostics globally.

By applying advanced tools like the ZEISS METROTOM CT scanner, Aptyx continues to set a new standard in medical device manufacturing, empowering innovation while ensuring precision, efficiency, and reliability in every product. 


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Aptyx

Aptyx is a global contract manufacturing company providing engineering, design and manufacturing solutions for mission-critical markets, including medical device manufacturing and life sciences. The company brings together more than 70 years of manufacturing expertise, with 14 locations across four countries and more than 1,000 team members worldwide. Aptyx specializes in complex manufacturing processes, including injection molding, dip molding, blow molding, polymer extrusion, coatings, precision components, and assembly. Its integrated capabilities support customers from product development through manufacturing, assembly, and packaging, with a focus on delivering high-quality, mission-critical components and devices.