Purchasing glasses is now a digital experience –

a conversation with FRAMEPUNK

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Purchasing glasses is now a digital experience –
a conversation with FRAMEPUNK

These days, digital technologies are an integral part of learning and trying out new things. We sat down with Andreas Ketzlar from FRAMEPUNK, an optician and avid user of digital devices, to discuss how our visual habits have changed.

Our world has gone digital, and often we use digital devices for multiple hours on a daily basis. This trend has opened up many new opportunities, and opticians are no exception. How are digital tools utilised during the consultation process? And how do opticians integrate these into their day-to-day work? We sat down with Andreas Ketzlar from FRAMEPUNK in Berlin to discuss how he uses digital media.

FRAMEPUNK, located in Berlin, produces one-of-a-kind glasses. In addition to the conventional frames, they also offer tailor-made designs manufactured using a 3D printer.

But that's not the only way FRAMEPUNK has gone digital: they also use a diverse array of apps. But creating a completely new kind of customer experience also means new challenges for the optician.

Yutaro Fujiyama (glasses designer) and Andreas Ketzlar (optician, B.Sc) from FRAMEPUNK
Yutaro Fujiyama (glasses designer) and Andreas Ketzlar (optician, B.Sc) from FRAMEPUNK

How have you gone digital? What digital tools, services or apps do you use?

As soon as we begin consulting with a customer, we capture all relevant data digitally, making the entire process a lot easier. We also use an app from ZEISS called i.demo® to give our customers a better idea of the different lens options available. When I'm not working, I use apps for cooking, to watch football and to listen to music.

What is the most recent example of digital technology helping you learn something new?

I recently watched a tutorial for a program we use to create 3D glasses and visualise them before they are manufactured. We can even display the model we're currently designing with the right texture colour so that the customer has a better idea of what the final product will look like.

Vision determines 90% of the decisions we make.

In your opinion, how important is vision in learning?

We all have different learning styles, and how we process and store information varies from person to person. But clear, comfortable vision is always a must. Personally, I am someone who learns best visually, and every day at work I notice how important it is that we explains things to our customers using visual media.

What are the challenges for our eyes when we use digital devices on a daily basis?

Often our eyes have to focus on objects at the same viewing distance for hours on end – it's not unlike sitting in one position and not moving. Yet, just like our body is designed to move throughout the entire day, our eyes are made to look at different distances. That is why we should vary what we are looking at, whenever possible.

What preventative measures can people take to protect their eyes against digital eye strain?

It's possible to design a special spectacle lens for any situation. Think of it like buying the right shoes for a particular sport. That's why there are spectacle lenses and contact lenses for different activities and viewing situations.

My Vision Profile

Determine your personal visual habits now and find your individualised lens solution.

My Vision Profile by ZEISS simply shows you with what challenges your eyes are confronted in modern life. In the end you will receive a recommendation - free of charge and without obligation - of what ZEISS lens solution is the right one for you.

Find out more about the digital lifestyle and its challenges

Education is becoming ever more digital. We enjoy almost limitless access to knowledge. What challenges does digitalisation spell in terms of our visual behaviour?


Anytime and anywhere – thanks to digitalisation.


Personalised advice: find a ZEISS optician near you

Glasses serve a simple purpose: to help the wearer enjoy the best-possible vision. Yet in practice this is a major technological feat requiring both great expertise and an optician who takes sufficient time for their patients. Only comprehensive knowhow and a thorough consultation ensure an individualised solution that will satisfy you for many years to come. Find an optician near you ...

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