Product Registration

Register your ZEISS product. You need to enter your product, purchase information, serial number and an email address. You will then receive a confirmation email, including PDF which you should print and keep for your records.

Did you purchase a pre-owned product or plan to do so in the near future? Register here the change of ownership and you will receive a confirmation email.

Registration

Thank you for choosing a Carl Zeiss Sports Optics product. Register it online now in two simple steps. Alternatively you can use the postcard that was supplied with the product.

You will then be sent your own personal warranty card, which contains all the important information about our warranty service. If your optical device is lost or stolen it also acts as proof of ownership.

Start Online Registration

To register your product you need the order number and serial number. These can be found on the postcard supplied with the product, on the product packaging and on the device itself:

 

Furthermore, you need to know the date of purchase, information about the seller and a valid email address.

Still have questions?
For any questions about the registration process please contact sports optics @zeiss .com.

Data privacy
We take the security of your data very seriously. ZEISS has therefore produced this data privacy and security declaration so that you know exactly how ZEISS uses and protects your personal details. If you have any questions please contact datap rivacy @zeiss .de.

Change of Ownership

Are you thinking of purchasing a used Carl Zeiss Sports Optics product, or have you already purchased one? In that case, please obtain the invoice and warranty card from the seller and send us a copy of these documents, so that we can issue a new personal warranty card in your name.

Send copies of your documents

by post to

Carl Zeiss Sports Optics LLC
Customer Service
711 Moorefield Park Drive, Building E
N. Chesterfield, VA 23236

or

by e-mail with the subject line:

Product registration/exchange
to sports optics @zeiss .com