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ZEISS Cinematography

Repair Service

Our service for your product.

ZEISS Cine Lenses are designed and assembled according to the highest standards in order to fulfill our customers’ expectation at any time. To match the strict specifications ZEISS defined for all Cine lenses manufactured in Oberkochen, Germany leading optical measurement devices which were specifically developed and designed by ZEISS for the production and quality assurance of high performance lenses are utilized by experienced and highly skilled technicians.

To provide fast and professional after sales service around the globe, ZEISS set up a network of qualified Service Partners, which are using the same metrology systems and highly skilled factory trained technicians.Please identify your nearest authorized Service Partners in the map below. All authorized Service Partners are able to perform warranty and non-warranty repair jobs according to our factory specifications.

For a fast processing we highly recommend to use the Cine Repair Cover Letter

ZEISS Cinematography Repair Service

Authorized service stations

Germany, Oberkochen
Carl Zeiss AG

Consumer Products
Schwarz Logistik GmbH
Robert-Bosch-Str. 23
89542 Herbrechtingen
Germany

Phone: +49 800 934 77 33
Email: consumerproducts@zeiss.com
Web: www.zeiss.com/cine

China, Beijing
Carl Zeiss (Shanghai) Co., Ltd.

COP Service Center
F105, Block F, 44 Beisanhuan Middle Road, Haidian District,
Beijing (100088)
China

Phone: +021-20821130
Email: service.cop.cn@zeiss.com
Web: www.zeiss.com/cine

China, Hongkong
ARRI ASIA Limited

41/F One Kowloon, 1 Wang Yuen Street Kowloon Bay
Hong Kong
China

Phone: +852 2537 4266
Email: service@arri.asia
Web: www.arri.com

Japan, Tokyo
NAC Image Technology Inc.

2-11-3 Kita-Aoyama, Minato-ku,
Tokyo 107-0061
Japan

Phone: +81-3-3796-7903
Email: -
Web: www.nacinc.jp

South Korea, Seoul
SAEKI P&C

Saeki Bldg., 22-12, Supyo-ro, Jung-gu,
Seoul
South Korea

Phone: -
Email: global@saekipnc.com
Web: www.saekigs.com

USA, Burbank
AbelCine

801 South Main St.
91506 Burbank, CA
United States

Phone: (888) 700-4416
Email: techsupport@abelcine.com
Web: http://service.abelcine.com

USA, New York
AbelCine

88 35th St, 4th Floor
Brooklyn, NY 11232
United States

Phone: (888) 223-1599
Email: techsupport@abelcine.com
Web: http://service.abelcine.com

Find your ZEISS Cinematography service partner

In addition to these authorized Service Partners, ZEISS qualified further business partners to perform certain (out-of-warranty) repair jobs locally in order to provide fast support.

Any Questions?

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Find a ZEISS dealer

Please type in your address to find a dealer near to you.

Self-Service Portal

Get all relevant information regarding your products.

Contact

Any Questions? We're looking forward to your message.

+1-800-441-3005

(Mon - Fri: 9-5 PM Eastern Time)