Creating customer confidence from customer consultation

Sales & Service at ZEISS

For all types of technology: people are our future. People and their wishes, their ideas and their goals – together we can make all this a reality. For that we need colleagues who build bridges, push boundaries and sometimes even remove some of the obstacles along the way. Our Sales & Service teams are in it for the long haul, supporting our customers across national borders – a team dedicated to both technology and people.

Service
Sales

Field Service Technician at ZEISS

Mastering Technology. Identifying Connections. Delivering Solutions.

From diagnosing simple issues over the phone yesterday, to managing scheduled installations today, and tackling complex repairs on-site tomorrow, field service technicians face diverse challenges daily. These professionals provide essential support to ZEISS product users, ensuring seamless operations while offering training and advice. Although there are various training paths to becoming a field service technician, they all share common traits: a deep understanding of technology, an ability to recognize connections, a passion for hands-on problem-solving, and a keen attentiveness to customer needs.

Daniel in front of a ZEISS developed electromicroscope

Variety is the spice of life

Marwin in front of a ZEISS developed measure device

Holding his own as a young manager

Ralf in front of a ZEISS developed medical device

The best of three worlds

Expert Ladder

About the Service & Application expert ladder at ZEISS

ZEISS employees with their technical know-how and valuable specialist expertise are the core of our service excellence. To further promote this, the so-called Expert Ladder was established. A program that is divided into two levels and offers employees from Service & Application the opportunity to pursue personal development as an alternative to a management career, emphasizing expert knowledge and the role model function. All experts in the Service & Application expert ladder are part of a global community of experts and work together on innovation projects.

Sales at ZEISS

Crafting tailored solutions through attentive listening and understanding

Our sales employees are the voice of ZEISS. They make customer concerns their own and consistently aim to find the right solutions. They skillfully prioritize a wide range of inquiries from both home and abroad. They excel in listening and understanding, provide expert advice, clearly explain complex issues, and sometimes achieve the seemingly impossible. As team players, they collaborate with other departments and coordinate efforts seamlessly. For all these contributions, they continue to earn trust, praise, and gratitude.

Lisas Story

Fostering trust through consultation

Jennys Story

Always at Your Service

Michaels Story

Working not only in, but also on the company

Why

ZEISS is technology. ZEISS is optics and innovation. We develop, manufacture and sell highly innovative products and solutions for our customers in a variety of business fields.

What
  • Semiconductor Manufacturing Technology
  • Industrial Quality & Research
  • Medical Technology
  • Consumer Markets

Job Offers

Sales & Service

Aftermarket Sales Representative

Industrial Quality Solutions
Cambourne, East of England, Great Britain

Application Specialist

Research Microscopy Solutions
Guangzhou, Guangdong, China

Representative, Business Development

Vision Care
Wixom, Michigan, USA

Representative, Business Development

Vision Care
Michigan, Michigan, USA

Representative, Business Development

Vision Care
Troy, Michigan, USA

Discover all

jobs

Application process

Job advertisment

Find the job you want to work at.

Application documents

Send your application which includes your application letter, your CV and your certifications.

Application screening

Application screening by our recruiting ream - if we think you are the perfect match we contact you for an interview.

Interview

We are going to discuss your CV, talk about your work experiences and get to know each other. Furthermore, you will get to know the hiring managers during another personal interview.

Offer letter

After passing all interviews successfully, we will send you an offer letter.

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