Now hear this: Patient journey insights

Patients, drawing from their own experiences, emphasized the critical role of optometrists and ophthalmologists in guiding their decisions about laser vision correction. Speakers also discussed various marketing strategies, such as radio ads and online campaigns, highlighting the need for tailored communication to effectively engage different audiences. They stressed key aspects of patient care in ophthalmology clinics, including clear communication, professionalism, and transparency. Additionally, they highlighted the importance of patient reviews and advocated for actively seeking feedback to enhance clinic services.