Practice Development Consulting
Boosting your revenue with better patient engagement
23 August 2024
· 63 min watch
Speaker
Rod Solar, Practice Development Consulting Director
LiveseySolar
Speaker
Marisley Almeida, Head of Practice Development Consulting
Carl Zeiss Meditec AG
SUMMARY
Boosting your revenue with better patient engagement
Marisley Almeida and Rod Solar discussed the importance of patient engagement across the healthcare customer journey, unpacking its diverse stages and the consequences of missteps. They stressed the power of tailored communication, seamless appointment booking, and digital engagement to keep patients hooked. The duo also shared revenue-generating tactics for medical clinics during lockdowns, tapping into the attention and resources of potential clients. Moreover, they explored innovative medical marketing strategies, lead nurturing and conversion strategies, spotlighting personalization, automation, and retargeting.