Transform machine data into uptime.

ZEISS Smart Services

In the age of industry 4.0, connectivity is key. Unlock the full potential of your ZEISS measuring solutions – and maximize their capability – with the new ZEISS Smart Services, our digitally enhanced service options. Benefit from greater machine availability and higher productivity and also contribute to the continuous development of the product.

Achieve optimal uptime with full transparency and real-time access to expert ZEISS support.

SmartGuard Dashboard

ZEISS Smart Services Dashboard

Manage Capability on the Move.

Monitor the performance of your ZEISS metrology solutions in realtime - wherever you are. The free Smart Services Dashboard provides a clear overview of the key KPIs you need for swift, effective management.

  • Overview of the status of all your measuring devices, e.g. monitoring of temperature and collisions of a coordinate measuring machine.
  • Information about the workload of your coordinate measuring machine
  • Transparent planning for the next maintenance and calibration.
  • E-mail notification, as needed, when the condition of your coordinate measuring machine changes.
  • Ticket creation for troubleshooting - directly via the ZEISS Smart Services Dashboard.
  • ...
    Connect to the free ZEISS Smart Services Dashboard here.

ZEISS Smart Services Remote Health Check

Benefit from the planned CMM check.

Receive a proactive analysis and diagnosis summarized in a protocol and the derivation of predictive recommendations by ZEISS experts remotely about the condition of certain mechanical and electronic components on your coordinate measuring machine.

Invest 1 hour to ensure more reliability and more uptime of the CMM. One ZEISS Smart Services Remote Health Check is included free of charge in the first contract year.

Use cases for the ZEISS Smart Services Remote Health Check:

  • Between two maintenances: to guarantee reliability and uptime.
  • Immediately before maintenance: to be able to carry out more effective and efficient maintenance. Your coordinate measuring machine is ready for use again more quickly.
  • Anytime in between: to achieve transparency of functionality and guarantee reliability and availability.

To smoothly run a ZEISS Smart Services Remote Health Check, at least one ZEISS Smart Services Health Check Kit must be available in the company. It can be purchased in the ZEISS Metrology Shop.

Contact the ZEISS Aftermarket team to get started with the ZEISS Smart Services Remote Health Check.

ZEISS Smart Services

Boost your productivity

Tap into the growing world of ZEISS Smart Services – and profit from tailor-made digital solutions on demand.

Quick & Easy installation

Constantly evolving

Globally scalable

Individual usage