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Service & Support
World-Class Service
Seamless Installation Process
World-Class Service
for Your Devices
You will receive your new microscope and have it installed by our engineers.
Tips for a Successful Installation of Your ZEISS Microscope
![]({"xsmall":"https://www.zeiss.com/content/dam/z/rms/reference-master/service-support/installation/ivf-lab_axio-observer_micromanipulation_2.jpg/_jcr_content/renditions/original.image_file.100.56.0,422,1589,1316.file/ivf-lab_axio-observer_micromanipulation_2.jpg","small":"https://www.zeiss.com/content/dam/z/rms/reference-master/service-support/installation/ivf-lab_axio-observer_micromanipulation_2.jpg/_jcr_content/renditions/original.image_file.360.203.0,422,1589,1316.file/ivf-lab_axio-observer_micromanipulation_2.jpg","medium":"https://www.zeiss.com/content/dam/z/rms/reference-master/service-support/installation/ivf-lab_axio-observer_micromanipulation_2.jpg/_jcr_content/renditions/original.image_file.768.432.0,422,1589,1316.file/ivf-lab_axio-observer_micromanipulation_2.jpg","large":"https://www.zeiss.com/content/dam/z/rms/reference-master/service-support/installation/ivf-lab_axio-observer_micromanipulation_2.jpg/_jcr_content/renditions/original.image_file.1024.576.0,422,1589,1316.file/ivf-lab_axio-observer_micromanipulation_2.jpg","xlarge":"https://www.zeiss.com/content/dam/z/rms/reference-master/service-support/installation/ivf-lab_axio-observer_micromanipulation_2.jpg/_jcr_content/renditions/original.image_file.1280.720.0,422,1589,1316.file/ivf-lab_axio-observer_micromanipulation_2.jpg","xxlarge":"https://www.zeiss.com/content/dam/z/rms/reference-master/service-support/installation/ivf-lab_axio-observer_micromanipulation_2.jpg/_jcr_content/renditions/original.image_file.1440.810.0,422,1589,1316.file/ivf-lab_axio-observer_micromanipulation_2.jpg","max":"https://www.zeiss.com/content/dam/z/rms/reference-master/service-support/installation/ivf-lab_axio-observer_micromanipulation_2.jpg/_jcr_content/renditions/original.image_file.1589.894.0,422,1589,1316.file/ivf-lab_axio-observer_micromanipulation_2.jpg"})
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1. Understand the Environment
We offer site inspection and site readiness services to ensure the ZEISS product will perform to your expectations without the impact of external environmental issues.
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2. Prepare Your Site and Schedule the Installation
With the detailed ZEISS site inspection report, you will be able to decide what further action to take if the site does not meet the system specifications. Afterwards the installation can be scheduled.
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3. Start and Get Results Right Away
After your new microscope arrives, our skilled Field Service Engineers will install it in your lab. After a quick overview of the hardware and the software, you can start utilizing the system.
![]({"xsmall":"https://www.zeiss.com/content/dam/z/rms/reference-master/service-support/installation/new-fotos/people_service_5.jpg/_jcr_content/renditions/original.image_file.100.56.file/people_service_5.jpg","small":"https://www.zeiss.com/content/dam/z/rms/reference-master/service-support/installation/new-fotos/people_service_5.jpg/_jcr_content/renditions/original.image_file.360.203.file/people_service_5.jpg","medium":"https://www.zeiss.com/content/dam/z/rms/reference-master/service-support/installation/new-fotos/people_service_5.jpg/_jcr_content/renditions/original.image_file.768.432.file/people_service_5.jpg","large":"https://www.zeiss.com/content/dam/z/rms/reference-master/service-support/installation/new-fotos/people_service_5.jpg/_jcr_content/renditions/original.image_file.1024.576.file/people_service_5.jpg","xlarge":"https://www.zeiss.com/content/dam/z/rms/reference-master/service-support/installation/new-fotos/people_service_5.jpg/_jcr_content/renditions/original.image_file.1280.720.file/people_service_5.jpg","xxlarge":"https://www.zeiss.com/content/dam/z/rms/reference-master/service-support/installation/new-fotos/people_service_5.jpg/_jcr_content/renditions/original.image_file.1440.810.file/people_service_5.jpg","max":"https://www.zeiss.com/content/dam/z/rms/reference-master/service-support/installation/new-fotos/people_service_5.jpg/_jcr_content/renditions/original./people_service_5.jpg"})
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![]({"xsmall":"https://www.zeiss.com/content/dam/z/rms/reference-master/service-support/installation/new-fotos/detail_service_11.jpg/_jcr_content/renditions/original.image_file.100.56.file/detail_service_11.jpg","small":"https://www.zeiss.com/content/dam/z/rms/reference-master/service-support/installation/new-fotos/detail_service_11.jpg/_jcr_content/renditions/original.image_file.360.203.file/detail_service_11.jpg","medium":"https://www.zeiss.com/content/dam/z/rms/reference-master/service-support/installation/new-fotos/detail_service_11.jpg/_jcr_content/renditions/original.image_file.768.432.file/detail_service_11.jpg","large":"https://www.zeiss.com/content/dam/z/rms/reference-master/service-support/installation/new-fotos/detail_service_11.jpg/_jcr_content/renditions/original.image_file.1024.576.file/detail_service_11.jpg","xlarge":"https://www.zeiss.com/content/dam/z/rms/reference-master/service-support/installation/new-fotos/detail_service_11.jpg/_jcr_content/renditions/original.image_file.1280.720.file/detail_service_11.jpg","xxlarge":"https://www.zeiss.com/content/dam/z/rms/reference-master/service-support/installation/new-fotos/detail_service_11.jpg/_jcr_content/renditions/original.image_file.1440.810.file/detail_service_11.jpg","max":"https://www.zeiss.com/content/dam/z/rms/reference-master/service-support/installation/new-fotos/detail_service_11.jpg/_jcr_content/renditions/original./detail_service_11.jpg"})
Downloads
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Pages: 3File size: 258 KB -
Pages: 21File size: 4 MB -
3D Imaging Systems
Your Guide to the Widest Selection of Optical Sectioning, Electron Microscopy and X-ray Microscopy Techniques.
Pages: 68File size: 5 MB -
Axio Examiner - Broaden Your Horizons
The New Class in Fixed-Stage Microscopy
Pages: 30File size: 8 MB -
Axio Zoom.V16
The Fluorescence Zoom Microscope for Large Fields
Pages: 15File size: 7 MB -
Axio Zoom.V16 for Materials
High Resolution and High Speed: Your Zoom Microscope for Large Fields.
Pages: 20File size: 14 MB -
Axiocam 506 color
Your Microscope Camera for Imaging of Large Sample Areas – Fast, in True Color, and High Resolution
Pages: 8File size: 548 KB -
Axiocam 506 mono
Your High Resolution Microscope Camera for Live Cell Imaging – Fast, Flexible, and Sensitive
Pages: 9File size: 3 MB -
Cell Observer - Living Cells
Observe and Analyze: The Systems Approach for Imaging Living Cells and Organisms
Pages: 28File size: 3 MB -
Correlative Particle Analysis
Quickly Characterize and Classify Particles Supporting ISO 16232 by Light and Electron Microscopy
Pages: 17File size: 2 MB -
LD Plan-APOCHROMAT 20x/1.0
Ultra Deep Imaging for Confocal Laser Scanning and Multiphoton Microscopy
Pages: 7File size: 6 MB -
ORION NanoFab
Three Ion Beams for Total Flexibility in Sub10-nm Fabrication
Pages: 16File size: 5 MB -
Particle Analyzer
Analyze Tiny Particles: Accurately and Reproducibly
Pages: 19File size: 5 MB -
ParticleSCAN VP
A New Dimension in Process Control
Pages: 5File size: 704 KB -
Primotech - Your Clever Imaging Solution
Your Clever Imaging Solution: Wireless-Controlled, and Easy to Use
Pages: 18File size: 7 MB -
Shuttle & Find for ZEN Imaging Software
Speed Up Your Correlative Workflow
Pages: 15File size: 6 MB
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3D X-ray Imaging in Life Science Research
An Introduction to Capturing the 3D Structure of Biological Specimens Using X-rays
Pages: 9File size: 3 MB -
3DSM
3D Surface Modelling
Pages: 6File size: 426 KB -
Advancing Oil and Gas Exploration with ORION NanoFab
Pages: 6File size: 2 MB -
AI-based Analysis of Metal Inclusions
Linking Microstructure and Materials Properties
Pages: 7File size: 1 MB -
Analysis and Quantification of Non-metallic Inclusions in Steel
Shuttle & Find
Pages: 6File size: 1 MB -
Automation in Microscopy.
WILEY Special edition of Imaging & Microscopy – Collection of 4 white papers (Wolff, Pepperkok, Donoughe, Gelman)
Pages: 20File size: 1 MB -
Axio Zoom.V16 More efficiency in materials microscopy
Axio Zoom.V16 is a high resolution on-axis zoom microscope by ZEISS with 16x zoom, high aperture and long working distance. A single objective lens lets you zoom from a large object field to the smallest details.
Pages: 6File size: 5 MB -
Baumgartner – the Beer from the Innviertel Region
Quality control with ZEISS Axiolab 5
Pages: 8File size: 1 MB -
Beyond Histology
with 3D X-ray Microscopy
Pages: 5File size: 962 KB -
Correlation of Two-Photon in Vivo Imaging and FIB-SEM Microscopy
Pages: 6File size: 1 MB -
Correlative Microscopy Protocols
A Reference Guide to Correlative Sample Preparation
Pages: 48File size: 671 KB -
Correlative Protein Localization in Yeast
High-Resolution Localization of Fluorescent Proteins Using Shuttle & Find for Superresolution and Scanning Electron Microscopy.
Pages: 6File size: 676 KB -
Deposition of Conducting Features with ORION NanoFab
Pages: 6File size: 1 MB -
Digital Classroom
Swansea University, UK
Pages: 4File size: 666 KB -
e-waste Characterization
for Metal Recycling with ZEISS Mineralogic
File size: 5 MB -
Electron backscatter diffraction (EBSD)
of nonconductive samples using in-situ charge compensation
Pages: 7File size: 2 MB
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Airyscan 2 기술이 적용된 ZEISS LSM 980 - Flyer (Korean Version)
빠르고 부드러운 멀티플렉스 이미징을 위한 특별한 공초점 경험Shaping high-end imaging for your research
Pages: 4File size: 1 MB -
Análise Correlativa de Partículas ZEISS (Portuguese Version)
Caracterize rapidamente e classiique partículas de acordo com ISO 16232 por meio de Microscopia Eletrônica e de Luz
Pages: 17File size: 2 MB -
Análisis correlativo de partículas de ZEISS (Spanish Version)
Caracterice y clasifique partículas rápidamente de conformidad con la norma ISO 16232 mediante microscopía óptica y electrónica
Pages: 17File size: 3 MB -
Apotome.2
Manual de instrucciones (Spanish)
Pages: 34File size: 1 MB -
Axio Scope.A1
Instruction Manual (Russian)
Pages: 137File size: 7 MB -
Axiocam 512 color de ZEISS
La cámara para microscopía de 12 megapíxeles que captura grandes áreas de muestra de forma rápida, en color verdadero y alta resolución
Pages: 8File size: 767 KB -
De mest använda odödliga cellinjerna (Swedish Version)
En introduktion
Pages: 7File size: 4 MB -
Famiglia ZEISS EVO (Italian Version)
La piattaforma SEM modulare che vi consente operazioni intuitive, indagini di routine e applicazioni di ricerca.
Pages: 37File size: 19 MB -
I tuoi microscopi per il laboratorio e la didattica.
(Italian Version)
Pages: 62File size: 31 MB -
Información sobre mineralogía cuantitativa automatizada (Spanish Version)
para el procesamiento de yacimientos complejos de REE
Pages: 11File size: 880 KB -
Kính hiển vi ZEISS Axio Imager 2 (Vietnamese Version)
Hệ thống kính hiển vi thiết kế mở dành cho Phân tích vật liệu tự động
Pages: 23File size: 8 MB -
Lezione digitale di biologia
Apprendimento remoto e didattica a distanza con l'app ZEISS Labscope
Pages: 4File size: 1 MB -
Microscopía en las prácticas de zoología (Spanish Version)
Pages: 6File size: 1 MB -
Microscopios para el laboratorio y la enseñanza
(Spanish Version)
Pages: 58File size: 7 MB -
Mikroskop ZEISS Axiovert (Polish version)
Twój mikroskop odwrócony do prac w laboratorium materiałowym i inteligentnej dokumentacji
Pages: 20File size: 9 MB -
Nota de aplicación: ZEISS Mineralogic 3D (Spanish Version)
Estudios de liberación de partículas completas
Pages: 6File size: 1 MB
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![Preview image of]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/a83a246e-bbaf-4114-926c-d05fe14df06f/EN_aftersales-catalog_Versa-Filters-Objectives_rel.1.0.pdf.jpg"} "Download")
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![Preview image of Axio Zoom.V16]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/6bd7117b-5c63-49aa-92d3-75a75db24074/EN_product-info_Axio-Zoom.V16_bio_rel-1.0.pdf.jpg"} "Download Axio Zoom.V16")
![Preview image of Axio Zoom.V16 for Materials]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/f69ac457-f1d2-40e6-94df-6eb48edf2c91/EN_product-info_Axio-Zoom.V16_mat_rel-1.0.pdf.jpg"} "Download Axio Zoom.V16 for Materials")
![Preview image of Axiocam 506 color]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/01f59740-b4aa-4fb7-bfcd-71368a3067d2/EN_product-info_Axiocam-506_color.pdf.jpg"} "Download Axiocam 506 color")
![Preview image of Axiocam 506 mono]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/a8e5b4d7-25f6-4069-8f03-c6713d044c87/EN_product-info_Axiocam-506_mono.pdf.jpg"} "Download Axiocam 506 mono")
![Preview image of Cell Observer - Living Cells]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/12ba915a-5757-4903-b6d1-00659aaec218/EN_product-info_Cell-Observer.pdf.jpg"} "Download Cell Observer - Living Cells")
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![Preview image of LD Plan-APOCHROMAT 20x/1.0]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/7798974e-2d6d-4bef-aa7e-26f31cbb0873/EN_product-info_LD-Plan-APOCHROMAT-20x-1.0_rel-1.0.pdf.jpg"} "Download LD Plan-APOCHROMAT 20x/1.0")
![Preview image of ORION NanoFab]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/102aa773-e50d-45eb-b8eb-3cf6d4542d24/EN_product-info_ORION-NanoFab_rel-2.0.pdf.jpg"} "Download ORION NanoFab")
![Preview image of Particle Analyzer]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/be519bab-aee7-4f33-91c8-a54b53004837/EN_product-info_Particle-Analyzer_rel-3-3.pdf.jpg"} "Download Particle Analyzer")
![Preview image of ParticleSCAN VP]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/7384a7ae-a349-44b0-b515-ba4a74d26c49/EN_product-info_ParticleSCAN-VP.pdf.jpg"} "Download ParticleSCAN VP")
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![Preview image of 3DSM]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/34dc7707-1c50-4c37-84ac-39a6aa360807/EN_wp_MERLIN_SIGMA_3D-surface-modelling.pdf.jpg"} "Download 3DSM")
![Preview image of Advancing Oil and Gas Exploration with ORION NanoFab]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/9cb454fa-f4cf-4137-8ed6-cf4c42e946a4/EN_wp_ORION-NanoFab_oil-gas-exploration.pdf.jpg"} "Download Advancing Oil and Gas Exploration with ORION NanoFab")
![Preview image of AI-based Analysis of Metal Inclusions]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/498f8ff0-cb8f-427a-a7a0-136a4e3ee2f8/EN_wp_Software-Based_Segmentation_Metallic_Inclusions.pdf.jpg"} "Download AI-based Analysis of Metal Inclusions")
![Preview image of Analysis and Quantification of Non-metallic Inclusions in Steel]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/1590bfc8-0326-4905-b3b1-3e98912dddbd/EN_wp_NMI_non-metallic-inclusions.pdf.jpg"} "Download Analysis and Quantification of Non-metallic Inclusions in Steel")
![Preview image of Automation in Microscopy.]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/36068785-5278-4c17-815a-0491823e4a93/EN_wp_Automation_in_Microscopy.pdf.jpg"} "Download Automation in Microscopy.")
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![Preview image of Beyond Histology]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/7623e9e7-c571-4192-8666-21dd77a86612/EN_wp_Beyond-Histology_XRM.pdf.jpg"} "Download Beyond Histology")
![Preview image of Correlation of Two-Photon in Vivo Imaging and FIB-SEM Microscopy]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/620e7f3a-1426-4cd9-955e-d0b94e5a7d4b/EN_wp_Shuttle-and-Find_Two-Photon-in-Vivo-FIB-SEMpdf.jpg"} "Download Correlation of Two-Photon in Vivo Imaging and FIB-SEM Microscopy")
![Preview image of Correlative Microscopy Protocols]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/cc21375e-6633-469f-a22a-b32b2a69cab6/EN_wp_Shuttle-and-Find_corrmic-protocols.pdf.jpg"} "Download Correlative Microscopy Protocols")
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