To maintain our excellent customer support, field service engineers receive regular training. Virtual reality training allows trainees to intuitively navigate the virtual workspace, take part in their hands, operate tools, receive step-by-step instructions to disassemble and reassemble microscopes, view hidden components, and inspect granular details. Trainees can also visualize both scientific and physical interdependence that they wouldn't otherwise see in the physical world.
ZEISS aims to be carbon neutral by 2025. Removing the need to fly in FSEs has already largely reduced ZEISS’ carbon footprint.