ZEISS Precision Shooting

Repair Service

Our service for your product.

Please note: From September 11th – October 4th it will be not possible to submit service requests for Hunting & Nature products.

Starting on October 5th, 2026, we will resume accepting service requests. Optics for open service cases that have not been received at our US Service Center prior to September 17th, 2026, will not be processed for inspection until service resumes.

We thank you for your understanding during this transitional period and look forward to offering you our usual service again beginning on October 5th, 2026.

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  • Product Information
  • Repair Information
  • Personal Information
Product Information

If you cannot find a serial number on your product, please search for it here: ZEISS Consumer Products Self-Service Portal

  • In order to process your warranty request, we will need a copy of the proof of purchase of the product to be repaired.
  • Please upload your proof of purchase as a PDF or JPG file up to a maximum size of 5 MB. Alternatively or supplementary you can also upload pictures for repair here.
Repair Information

Please select up to which amount you want to release the repair without consultation.

Personal Information

Important!

The following applies to customers from Australia (AU). Please send your product for repair to the following shipping address:

Outdoor Sporting Agencies
PO Box 8519
Tarneit
VIC 3029

Communicated contact details:
Phone: +61 03 8353 2626
Web: www.osaaustralia.com.au

If you want to have more information on data processing at ZEISS, please refer to our data protection notice.