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Repair Service

Our service for your product.

When you choose ZEISS, we make it our mission to help you achieve consistently brilliant experiences. Because we want you to remain completely satisfied with your ZEISS product, we offer you an exceptional support and advice service.  We repair our entire current product portfolio as well as a large selection of historical products. If your product is not listed in the form below or you are unsure, please contact our customer service.

The fastest service can be obtained directly from ZEISS directly via the form below. If you need service, you can also contact your local ZEISS dealer.

In order to take advantage of the ZEISS manufacturer's warranty, a proof of purchase of your product is absolutely necessary. Please upload proof of purchase in the form below or attach proof of purchase to your product.

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Next Step:
  • Product Information
  • Repair Information
  • Personal Information
Product Information

If you cannot find a serial number on your product, please search for it here: ZEISS Consumer Products Self-Service Portal

  • In order to process your warranty request, we will need a copy of the proof of purchase of the product to be repaired.
  • Please upload your proof of purchase as a PDF or JPG file up to a maximum size of 5 MB. Alternatively or supplementary you can also upload pictures for repair here.
Repair Information

Please select up to which amount you want to release the repair without consultation.

Personal Information

Important!

The following applies to customers from Australia (AU). Please send your product for repair to the following shipping address:

Outdoor Sporting Agencies
PO Box 8519
Tarneit
VIC 3029

Communicated contact details:
Phone: +61 03 8353 2626
Web: www.osaaustralia.com.au

If you want to have more information on data processing at ZEISS, please refer to our data protection notice.