Consulenza per lo sviluppo della tua clinica
I costi nascosti di un follow-up lento
26 gennaio 2026
· 46 MIN VISIONE
![Foto di Carol-Anne Poursaied]({"xsmall":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/the-hidden-cost-of-slow-follow-up/carol-anne_poursaied.jpg/_jcr_content/renditions/original.image_file.100.100.636,26,1323,713.file/carol-anne_poursaied.jpg","small":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/the-hidden-cost-of-slow-follow-up/carol-anne_poursaied.jpg/_jcr_content/renditions/original.image_file.360.360.636,26,1323,713.file/carol-anne_poursaied.jpg","medium":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/the-hidden-cost-of-slow-follow-up/carol-anne_poursaied.jpg/_jcr_content/renditions/original.image_file.687.687.636,26,1323,713.file/carol-anne_poursaied.jpg","large":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/the-hidden-cost-of-slow-follow-up/carol-anne_poursaied.jpg/_jcr_content/renditions/original.image_file.687.687.636,26,1323,713.file/carol-anne_poursaied.jpg","xlarge":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/the-hidden-cost-of-slow-follow-up/carol-anne_poursaied.jpg/_jcr_content/renditions/original.image_file.687.687.636,26,1323,713.file/carol-anne_poursaied.jpg","xxlarge":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/the-hidden-cost-of-slow-follow-up/carol-anne_poursaied.jpg/_jcr_content/renditions/original.image_file.687.687.636,26,1323,713.file/carol-anne_poursaied.jpg","max":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/the-hidden-cost-of-slow-follow-up/carol-anne_poursaied.jpg/_jcr_content/renditions/original.image_file.687.687.636,26,1323,713.file/carol-anne_poursaied.jpg"} "Carol-Anne Poursaied")
RELATRICE
Carol-Anne Poursaied
Senior Practice Development Manager
Carl Zeiss Meditec USA, Inc.
Carl Zeiss Meditec USA, Inc.
![Foto di Ziad Nehme]({"xsmall":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/the-hidden-cost-of-slow-follow-up/ziad_nehme-2.jpg/_jcr_content/renditions/original.image_file.100.100.539,66,1366,893.file/ziad_nehme-2.jpg","small":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/the-hidden-cost-of-slow-follow-up/ziad_nehme-2.jpg/_jcr_content/renditions/original.image_file.360.360.539,66,1366,893.file/ziad_nehme-2.jpg","medium":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/the-hidden-cost-of-slow-follow-up/ziad_nehme-2.jpg/_jcr_content/renditions/original.image_file.768.768.539,66,1366,893.file/ziad_nehme-2.jpg","large":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/the-hidden-cost-of-slow-follow-up/ziad_nehme-2.jpg/_jcr_content/renditions/original.image_file.827.827.539,66,1366,893.file/ziad_nehme-2.jpg","xlarge":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/the-hidden-cost-of-slow-follow-up/ziad_nehme-2.jpg/_jcr_content/renditions/original.image_file.827.827.539,66,1366,893.file/ziad_nehme-2.jpg","xxlarge":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/the-hidden-cost-of-slow-follow-up/ziad_nehme-2.jpg/_jcr_content/renditions/original.image_file.827.827.539,66,1366,893.file/ziad_nehme-2.jpg","max":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/the-hidden-cost-of-slow-follow-up/ziad_nehme-2.jpg/_jcr_content/renditions/original.image_file.827.827.539,66,1366,893.file/ziad_nehme-2.jpg"} "Ziad Nehme")
Relatore
Ziad Nehme
Practice Development Manager, MEA
Carl Zeiss Meditec AG
Carl Zeiss Meditec AG
RIEPILOGO
The hidden cost of slow follow-up
Il webinar indaga il ruolo fondamentale di follow-up tempestivi nella conversione delle richieste che arrivano da canali digitali per le cliniche. Esso evidenzia come la velocità di risposta possa determinare il successo o il fallimento del coinvolgimento dei pazienti e dei tassi di conversione, rimarcando l’importanza di una gestione efficace delle richieste e delle strategie di follow-up.
Guarda il webinar per scoprire gli approfondimenti più rilevanti di uno studio di settore e i passaggi pratici che possono aiutare la tua clinica ad aumentare la conversione e la soddisfazione dei pazienti.
![Parte di una banconota da cento dollari, abbinata a un testo in grassetto che evidenzia un webinar sui costi nascosti di un follow-up lento e intitolato “Practice Growth Insights”.]({"xsmall":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/the-hidden-cost-of-slow-follow-up/practice_growth_insights_thumbnails-02.jpg/_jcr_content/renditions/original.image_file.100.56.file/practice_growth_insights_thumbnails-02.jpg","small":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/the-hidden-cost-of-slow-follow-up/practice_growth_insights_thumbnails-02.jpg/_jcr_content/renditions/original.image_file.360.203.file/practice_growth_insights_thumbnails-02.jpg","medium":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/the-hidden-cost-of-slow-follow-up/practice_growth_insights_thumbnails-02.jpg/_jcr_content/renditions/original.image_file.768.432.file/practice_growth_insights_thumbnails-02.jpg","large":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/the-hidden-cost-of-slow-follow-up/practice_growth_insights_thumbnails-02.jpg/_jcr_content/renditions/original.image_file.1024.576.file/practice_growth_insights_thumbnails-02.jpg","xlarge":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/the-hidden-cost-of-slow-follow-up/practice_growth_insights_thumbnails-02.jpg/_jcr_content/renditions/original.image_file.1280.720.file/practice_growth_insights_thumbnails-02.jpg","xxlarge":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/the-hidden-cost-of-slow-follow-up/practice_growth_insights_thumbnails-02.jpg/_jcr_content/renditions/original.image_file.1440.810.file/practice_growth_insights_thumbnails-02.jpg","max":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/the-hidden-cost-of-slow-follow-up/practice_growth_insights_thumbnails-02.jpg/_jcr_content/renditions/original./practice_growth_insights_thumbnails-02.jpg"} "Webinar “The hidden cost of slow follow-up”")
![Ottimizza le prestazioni del call center del tuo studio medico]({"xsmall":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/optimizing-the-performance-of-your-practice-call-center/optimizing_the_performance_of_your_practice_call_center.jpg/_jcr_content/renditions/original.image_file.100.56.0,0,1917,1080.file/optimizing_the_performance_of_your_practice_call_center.jpg","small":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/optimizing-the-performance-of-your-practice-call-center/optimizing_the_performance_of_your_practice_call_center.jpg/_jcr_content/renditions/original.image_file.360.203.0,0,1917,1080.file/optimizing_the_performance_of_your_practice_call_center.jpg","medium":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/optimizing-the-performance-of-your-practice-call-center/optimizing_the_performance_of_your_practice_call_center.jpg/_jcr_content/renditions/original.image_file.768.432.0,0,1917,1080.file/optimizing_the_performance_of_your_practice_call_center.jpg","large":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/optimizing-the-performance-of-your-practice-call-center/optimizing_the_performance_of_your_practice_call_center.jpg/_jcr_content/renditions/original.image_file.1024.576.0,0,1917,1080.file/optimizing_the_performance_of_your_practice_call_center.jpg","xlarge":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/optimizing-the-performance-of-your-practice-call-center/optimizing_the_performance_of_your_practice_call_center.jpg/_jcr_content/renditions/original.image_file.1280.720.0,0,1917,1080.file/optimizing_the_performance_of_your_practice_call_center.jpg","xxlarge":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/optimizing-the-performance-of-your-practice-call-center/optimizing_the_performance_of_your_practice_call_center.jpg/_jcr_content/renditions/original.image_file.1440.810.0,0,1917,1080.file/optimizing_the_performance_of_your_practice_call_center.jpg","max":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/optimizing-the-performance-of-your-practice-call-center/optimizing_the_performance_of_your_practice_call_center.jpg/_jcr_content/renditions/original.image_file.1917.1078.0,0,1917,1080.file/optimizing_the_performance_of_your_practice_call_center.jpg"} "Ottimizza le prestazioni del call center del tuo studio medico")
![Nozioni fondamentali per gestire le telefonate]({"xsmall":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/phone-essentials/phone_essentials.jpg/_jcr_content/renditions/original.image_file.100.56.0,0,1917,1080.file/phone_essentials.jpg","small":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/phone-essentials/phone_essentials.jpg/_jcr_content/renditions/original.image_file.360.203.0,0,1917,1080.file/phone_essentials.jpg","medium":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/phone-essentials/phone_essentials.jpg/_jcr_content/renditions/original.image_file.768.432.0,0,1917,1080.file/phone_essentials.jpg","large":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/phone-essentials/phone_essentials.jpg/_jcr_content/renditions/original.image_file.1024.576.0,0,1917,1080.file/phone_essentials.jpg","xlarge":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/phone-essentials/phone_essentials.jpg/_jcr_content/renditions/original.image_file.1280.720.0,0,1917,1080.file/phone_essentials.jpg","xxlarge":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/phone-essentials/phone_essentials.jpg/_jcr_content/renditions/original.image_file.1440.810.0,0,1917,1080.file/phone_essentials.jpg","max":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/phone-essentials/phone_essentials.jpg/_jcr_content/renditions/original.image_file.1917.1078.0,0,1917,1080.file/phone_essentials.jpg"} "Nozioni fondamentali per gestire le telefonate")
![Quanto deve impegnarsi il tuo team per la conversione dei pazienti]({"xsmall":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/how-committed-to-patient-conversion-should-your-team-be/thumbnail-how_committed_to_patient_conversion_should_your_team_be.jpg/_jcr_content/renditions/original.image_file.100.56.file/thumbnail-how_committed_to_patient_conversion_should_your_team_be.jpg","small":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/how-committed-to-patient-conversion-should-your-team-be/thumbnail-how_committed_to_patient_conversion_should_your_team_be.jpg/_jcr_content/renditions/original.image_file.360.203.file/thumbnail-how_committed_to_patient_conversion_should_your_team_be.jpg","medium":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/how-committed-to-patient-conversion-should-your-team-be/thumbnail-how_committed_to_patient_conversion_should_your_team_be.jpg/_jcr_content/renditions/original.image_file.768.432.file/thumbnail-how_committed_to_patient_conversion_should_your_team_be.jpg","large":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/how-committed-to-patient-conversion-should-your-team-be/thumbnail-how_committed_to_patient_conversion_should_your_team_be.jpg/_jcr_content/renditions/original.image_file.1024.576.file/thumbnail-how_committed_to_patient_conversion_should_your_team_be.jpg","xlarge":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/how-committed-to-patient-conversion-should-your-team-be/thumbnail-how_committed_to_patient_conversion_should_your_team_be.jpg/_jcr_content/renditions/original./thumbnail-how_committed_to_patient_conversion_should_your_team_be.jpg","xxlarge":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/how-committed-to-patient-conversion-should-your-team-be/thumbnail-how_committed_to_patient_conversion_should_your_team_be.jpg/_jcr_content/renditions/original./thumbnail-how_committed_to_patient_conversion_should_your_team_be.jpg","max":"https://www.zeiss.com/content/dam/med-hcp/reference-master/myzeiss/pdc/patient-conversion/how-committed-to-patient-conversion-should-your-team-be/thumbnail-how_committed_to_patient_conversion_should_your_team_be.jpg/_jcr_content/renditions/original./thumbnail-how_committed_to_patient_conversion_should_your_team_be.jpg"} "Quanto deve impegnarsi il tuo team per la conversione dei pazienti")