![一位技术人员正在操作打开的电子电路板，导线与元件清晰可见]({"xsmall":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-stage.jpg/_jcr_content/renditions/original.image_file.100.56.0,0,1919,1080.file/protect-service-agreements-stage.jpg","small":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-stage.jpg/_jcr_content/renditions/original.image_file.360.203.0,0,1919,1080.file/protect-service-agreements-stage.jpg","medium":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-stage.jpg/_jcr_content/renditions/original.image_file.768.432.0,0,1919,1080.file/protect-service-agreements-stage.jpg","large":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-stage.jpg/_jcr_content/renditions/original.image_file.1024.576.0,0,1919,1080.file/protect-service-agreements-stage.jpg","xlarge":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-stage.jpg/_jcr_content/renditions/original.image_file.1280.720.0,0,1919,1080.file/protect-service-agreements-stage.jpg","xxlarge":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-stage.jpg/_jcr_content/renditions/original.image_file.1440.810.0,0,1919,1080.file/protect-service-agreements-stage.jpg","max":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-stage.jpg/_jcr_content/renditions/original.image_file.1919.1079.0,0,1919,1080.file/protect-service-agreements-stage.jpg"} "技术人员检查电子电路")
服务和支持
蔡司维保服务协议
保障方案助力您的蔡司系统始终高效运行我们的保障方案专为满足多样化需求而设计，结合蔡司一贯的可靠性与专业服务，并由遍布全球的服务团队全力支持。
通过蔡司维保服务协议，您的重要系统将享有优先支持、预防性维护，以及长久运行的可靠保障。
![一名技术人员正使用红色手柄螺丝刀，对一台白色实验室设备进行精密调校。背景是井然有序的设备组件。]({"xsmall":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-2.jpg/_jcr_content/renditions/original.image_file.100.100.552,0,1833,1281.file/protect-service-agreements-2.jpg","small":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-2.jpg/_jcr_content/renditions/original.image_file.360.360.552,0,1833,1281.file/protect-service-agreements-2.jpg","medium":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-2.jpg/_jcr_content/renditions/original.image_file.768.768.552,0,1833,1281.file/protect-service-agreements-2.jpg","large":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-2.jpg/_jcr_content/renditions/original.image_file.1024.1024.552,0,1833,1281.file/protect-service-agreements-2.jpg","xlarge":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-2.jpg/_jcr_content/renditions/original.image_file.1280.1280.552,0,1833,1281.file/protect-service-agreements-2.jpg","xxlarge":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-2.jpg/_jcr_content/renditions/original.image_file.1281.1281.552,0,1833,1281.file/protect-service-agreements-2.jpg","max":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-2.jpg/_jcr_content/renditions/original.image_file.1281.1281.552,0,1833,1281.file/protect-service-agreements-2.jpg"} "技术人员维修实验室设备")
学术研究人员的安心之选
专注研究，我们为您的系统提供可靠保护作为研究人员，我们深知系统稳定、持续运行至关重要。蔡司维保服务协议正是为此而设计，致力于为系统提供全面保障，让您无后顾之忧，无需操心繁琐的管理事务，防止突发故障。
- 长运行时间：主动维护可缩短意外停机时间。
- 优先支持：在关键时刻，第一时间获得技术响应。
- 成本控制：根据您的运行需求，灵活选择保障级别。
- 远程诊断：高级选项涵盖远程预测性诊断支持，确保更快解决问题。
![一位专业人员正佩戴着白手套，使用红色手柄工具调校金属设备组件。背景中的电脑屏幕显示分析数据。]({"xsmall":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-3.jpg/_jcr_content/renditions/original.image_file.100.100.465,0,1746,1281.file/protect-service-agreements-3.jpg","small":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-3.jpg/_jcr_content/renditions/original.image_file.360.360.465,0,1746,1281.file/protect-service-agreements-3.jpg","medium":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-3.jpg/_jcr_content/renditions/original.image_file.768.768.465,0,1746,1281.file/protect-service-agreements-3.jpg","large":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-3.jpg/_jcr_content/renditions/original.image_file.1024.1024.465,0,1746,1281.file/protect-service-agreements-3.jpg","xlarge":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-3.jpg/_jcr_content/renditions/original.image_file.1280.1280.465,0,1746,1281.file/protect-service-agreements-3.jpg","xxlarge":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-3.jpg/_jcr_content/renditions/original.image_file.1281.1281.465,0,1746,1281.file/protect-service-agreements-3.jpg","max":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-3.jpg/_jcr_content/renditions/original.image_file.1281.1281.465,0,1746,1281.file/protect-service-agreements-3.jpg"} "正在维护科学设备")
为工业应用提供可靠的合规与质量保证
蔡司助您保障生产连续性、质量合规性与成本可控性在工业环境中，合规运营与持续生产是重中之重。蔡司维保服务协议为您提供质量有保障的可靠维护支持，让您的系统随时保持生产就绪状态，满足工业标准。
- 质量保障与合规支持：定期进行预防性维护，确保系统始终符合高标准，助力质量管理与认证需求。
- 优先响应，减少故障：享受快速响应服务，缩短停机时间，保障生产效率。
- 精简服务，成本可控：我们的协议精简了管理流程，费用透明可预测，便于进行高效的预算规划。
- 高级保障选项：针对高要求系统，我们提供涵盖人工、差旅、备件和远程诊断的高级和尊享方案，加速问题解决。
![一只戴手套的手从黑色表面上整齐排列的一组精密工具中取出一把绿色手柄螺丝刀。工具包括螺丝刀、镊子和其他设备，展现出维修或维护作业的场景。]({"xsmall":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-5.jpg/_jcr_content/renditions/original.image_file.100.100.311,0,1591,1280.file/protect-service-agreements-5.jpg","small":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-5.jpg/_jcr_content/renditions/original.image_file.360.360.311,0,1591,1280.file/protect-service-agreements-5.jpg","medium":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-5.jpg/_jcr_content/renditions/original.image_file.768.768.311,0,1591,1280.file/protect-service-agreements-5.jpg","large":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-5.jpg/_jcr_content/renditions/original.image_file.1024.1024.311,0,1591,1280.file/protect-service-agreements-5.jpg","xlarge":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-5.jpg/_jcr_content/renditions/original.image_file.1280.1280.311,0,1591,1280.file/protect-service-agreements-5.jpg","xxlarge":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-5.jpg/_jcr_content/renditions/original.image_file.1280.1280.311,0,1591,1280.file/protect-service-agreements-5.jpg","max":"https://www.zeiss.com/content/dam/rms/reference-master/service-support/protect-service-agreem/protect-service-agreements-5.jpg/_jcr_content/renditions/original.image_file.1280.1280.311,0,1591,1280.file/protect-service-agreements-5.jpg"} "使用精密工具进行技术维护。")
借助蔡司预测性服务提升您的系统保障能力
通过连接系统获得强化支持通过将系统接入蔡司预测性服务网络，全面升级您的蔡司维保服务协议。选择Advanced Plus或Premium Plus方案，即可享受前沿的远程诊断与预测性支持服务，更快解决问题，缩短停机时间。
预测性服务保障优势：
- 主动问题检测：借助蔡司预测性服务，可提前识别潜在问题，在影响工作前及时处理。
- 远程诊断：支持专家可远程访问您的系统，快速评估问题，在到达现场前便做好充分准备。
- 维修更快，故障更少：利用实时数据，工程师可提前获得所需信息，确保更快、更高效地进行维修，缩短系统停机时间。
- 延长设备运行时间并提高可用性：选择Advanced Plus或Premium Plus方案，让您的系统始终保持高可用性，随时准备投入使用。
选择满足您需求的服务协议
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Protect preventive
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Protect advanced
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Protect advanced plus
需要一个联网的设备
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Protect premium
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Protect premium plus
需要一个联网的设备
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预防性维护
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高优先级服务专线
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✔
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维修：涵盖劳务费和差旅费
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维修：涵盖零配件
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远程诊断、服务和支持
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![ZEISS Protect Service Agreements的预览图像]({"max":"https://asset-downloads.zeiss.com/catalogs/preview/mic/f5357988-a17c-463c-b1ec-ef357755779d/EN_product-info_Protect-Service-Agreements_rel-1.1.pdf.jpg"} "下载ZEISS Protect Service Agreements")