Do you expect your measuring systems to provide precise results? Of course you do. But don't forget that both your hardware and software require regular maintenance to ensure optimum performance. That is why we have prepared a "good morning routine" for you. This checklist will help you give your systems the care they need. Can't do it all on your own? Don't want to? We'll show you how we can assist you with our maintenance services.

The proper care

Do you take good care of your hardware and software?

Good morning routine

Develop a routine in the measuring lab by regularly repeating the following steps. This way your system will run smoothly, longer and consistently delivers accurate measurement results.

Check room temperature
Check the room temperature

The temperature in the measuring lab is normally 20°C. Deviations of ± 2°C are normally ok.

Clean measuring machine
Clean measuring machine and accessories

Cleaning the stylus tips, workpieces, guideways, and workpiece fixtures is extremely important.

check filters
Check the filters

Inspect the filters for discoloration and contamination, clean them on a regular basis and replace them when needed.

Qualify sensor
Qualify the sensor

Use the calibrated reference sphere to qualify the reference sensor. The other sensors are all qualified as per the reference sensor. 

get a coffee
Get coffee

Time for a pick-me-up. Unfortunately, we can't help you with the quality of the coffee.

Log the data
Log the data

Record everything you've done so that you can repeat measurements under the same conditions in the future.

Back up data
Don't forget to back up the data

All of a sudden, all your data is gone along with all your hard work – sound familiar? That's why you should always save your data.

How we can help you

ZEISS maintenance

We don't want you to have to do all the hardware and software maintenance by yourself. There are different ways our service team can help you. We offer maintenance not only for your measuring machines, but also your software.

For reliable CMMs

Measuring system maintenance

Don't have time to take care of your measuring machine, but still want it to work reliably and run smoothly? ZEISS Service gives you the option of regular machine maintenance to ensure that your machine remains reliable.

Regular maintenance has a lot of benefits:

  • Increased machine uptime
  • Guaranteed accuracy
  • Reduction in unscheduled repairs


Our highly qualified employees in your area take care of your systems.

Accredited Service

We have been accredited by DAkkS as per DIN EN ISO 17025 and meet the automotive industry requirements in IATF 16949.

For up-to-date measuring software

ZEISS software maintenance agreement (SMA)

With a ZEISS software maintenance agreement (SMA), you are always using the latest software version so that you benefit from compatibility with all new machine types, sensors and standards.

How you benefit:

  • Priority support from our software support team
  • Increased productivity thanks to shorter processing and preparation times for new parts
  • 24/7 access to the latest software releases on the ZEISS Metrology Portal as well as exclusive access to the license renewal module
  • Maximum planning certainty as concerns costs since there are no unexpected upgrade costs, such as for new CAD versions or changes to the operating system (WIN10).
  • Invitation to the ZEISS Digital Customer Days: talk with experts and access live online training courses, webinars and refresher courses

Interested? Get in touch with us now.

Request additional information on ZEISS maintenance

And win a travel mug for your good morning routine!

Would you like to find out more about software and hardware maintenance from ZEISS?

Then fill out the following form to receive more in-depth information while also entering for your chance to win a travel mug for your good morning routine.

*Terms and conditions of participation:

The organizer of the travel mug drawing is Carl Zeiss Industrial Metrology, LLC, Maple Grove, Minnesota. The travel mug drawing is open to anyone over the age of 18 who is a resident in the US or CA. Employees of the ZEISS Group and their family members are not eligible to take part. To participate, you must complete the form. Entries must be submitted before March 31, 2018. Twenty names will be randomly selected from entries on April 1, 2018.

Multiple entries are not allowed. No cash payments shall be made, nor shall it be possible to change or exchange the prizes. Drawing winnings are non-transferable. ZEISS reserves the right to disqualify from the drawing any persons who attempt to gain advantages through manipulation. Winners will be randomly selected and will be informed by email. If the prize cannot be accepted by the winner for legal or factual reasons or if the winner does not respond to the notification of the prize within seven days, the prize shall no longer be valid, and ZEISS shall be entitled to select a substitute winner. Data shall be treated as confidential and handled in accordance with the legal data privacy regulations and shall be retained in conjunction with this drawing only. All decisions are final and there is no legal recourse.