Press Release

ZEISS Digital Innovation ranks highly in study and is named leader

21 October 2021

  • ISG market researchers regard ZEISS Digital Innovation (ZDI) a leader in the customized software development segment
  • AVA: Emergency doctor software helps save lives
  • Saxonia Systems AG fully integrated into ZEISS
Dresden, Germany | 21 October 2021 | ZEISS Group

In their latest independent study market researchers from the Information Service Group (ISG), a leading market research and consultancy firm for IT, have extensively analyzed the market for customized application development & maintenance software (ADM). The ISG Provider Lens quadrant study evaluated over 100 companies worldwide. In this fast-growing market, ZEISS Digital Innovation was ranked very highly and named a leader*. After accolades in 2017 and 2018, the Dresden-based software experts were once again honored with a top mention, despite being up against some tough competitors.

Innovative project approaches

In the report, the analysts ranked the Dresden-based software experts' innovative power and agile development approaches particularly highly. In fact, ZDI achieved top marks in these areas. The company is pursuing a new and innovative approach to software development, one that draws on synergies between customers both inside and outside its parent company. The company has a very broad knowledge spectrum, meaning that employees' experience quickly and alternately benefits product and service development. "ZEISS Digital Innovation offers new and highly innovative project approaches and it combines the strengths of a mid-sized service provider with the skills of a global innovation leader," says Oliver Nickels, who authored the ISG study. Further notable aspects included the high speed of application development, and fast market entry times and release cycles.

Emergency doctor video system saves valuable time

One example of this innovative project approach is the Ambulance Video Assistant (AVA), which ZDI developed for one of its clients. The cloud-based assistance system for emergency services transmits a live video feed and vital data directly to the emergency doctor. The doctor can then avail of this live video feed taken by body cams while making his/her way to the scene of an accident. This enables them to get a clear idea of the situation on-site, and use the camera to assess the accident victims and issue instructions to the paramedics at the scene. This saves valuable time and means patients can be treated without delay. That's how the video assistance system helps save lives.

Fully integrated

ZEISS Digital Innovation was born of the former Saxonia Systems, which ZEISS acquired in 2020 and has since fully integrated into the Group. The company employs 385 people at its sites in Dresden, Munich, Berlin, Leipzig, Görlitz, and Miskolc (Hungary) and generated revenue in excess of 50 million euros in fiscal year 2020/21.
"Achieving this high rank in the study is proof that our integration into the ZEISS Group was the right strategic decision. Our innovative power and utilization of synergies in our projects were praised in particular. And, we believe we can go one better as we grow," smiles Alfred Mönch, Head of ZEISS Digital Innovation. "This is a great success for the entire team. We are particularly delighted to have ranked so highly given the tough competition from much larger companies in this market."
  • Alfred Mönch, Head of ZEISS Digital Innovation, Dresden.

    Alfred Mönch, Head of ZEISS Digital Innovation, Dresden.

*"Leader" as defined by the ISG Provider Lens study

The companies that were named "leaders" offer a very attractive range of products and services and enjoy a very strong position both on the market and among their competitors. As a result, they meet all the requirements for successfully catering to the market. They are viewed as strategy trendsetters and opinion leaders. Furthermore, they are reliable and deliver innovative power.

About ZEISS Digital Innovation

As part of the ZEISS Group, ZDI helps its customers develop customized software solutions. The company provides the full life cycle for a modern digitalization solution, from requirements management and implementation through operation and ongoing development. The company employs 385 people at its sites in Dresden, Munich, Berlin, Leipzig, Görlitz, and Miskolc (Hungary) and generated revenue in excess of 50 million euros in fiscal year 2020/21.

About Information Service Group (ISG)

ISG is a leading market research and consultancy firm for IT. Customers value the high level of expertise that ISG offers in terms of innovative technology solutions, its extensive database that is the industry's broadest, as well as its more than 50 years of comprehensive experience and its position as a top global IT and consultancy firm.

Press contact Sarah Hailer

Corporate Brand and Communications

Press contact Sven Jänicke

Carl Zeiss Digital Innovation GmbH


ZEISS is an internationally leading technology enterprise operating in the optics and optoelectronics industries. In the previous fiscal year, the ZEISS Group generated annual revenue totaling more than 6.3 billion euros in its four segments Industrial Quality & Research, Medical Technology, Consumer Markets, and Semiconductor Manufacturing Technology (as of September 30, 2020).

For its customers, ZEISS develops, produces, and distributes highly innovative solutions for industrial metrology and quality assurance, microscopy solutions for the life sciences and materials research, as well as medical technology solutions for diagnostics and treatment in ophthalmology and microsurgery. The name ZEISS is also synonymous with the world's leading lithography optics, which are used by the chip industry to manufacture semiconductor components. There is global demand for trendsetting ZEISS brand products such as eyeglass lenses, camera lenses and binoculars.

With a portfolio aligned with future growth areas like digitalization, healthcare and Smart Production and a strong brand, ZEISS is shaping the future of technology and constantly advancing the world of optics and related fields with its solutions. The company's significant, sustainable investments in research and development lay the foundation for the success and continued expansion of ZEISS' technology and market leadership. ZEISS invests 12% of its revenue in research and development work – ZEISS has a long tradition of high expenditure in these areas. This also represents the company's investment in the future.

With over 34,000 employees, ZEISS is active globally in almost 50 countries with around 30 production sites, 60 sales and service companies and 27 research and development facilities. Founded in 1846 in Jena, the company is headquartered in Oberkochen, Germany. The Carl Zeiss Foundation, one of the largest foundations in Germany committed to the promotion of science, is the sole owner of the holding company Carl Zeiss AG (as of March 31, 2021).

Further information at

Press photos

  • Alfred Mönch

    Head of ZEISS Digital Innovation, Dresden

    File size: 1 MB
  • ZEISS Digital Innovation (ZDI)

    File size: 1 MB

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