This page is to inform owners of ZEISS Ophthalmic Diagnostics Instruments about:

Microsoft Windows Print Spooler Vulnerability CVE-2021-34527 (“PrintNightmare“) Cybersecurity Update

PrintNightmare is a vulnerability affecting Microsoft Windows operating systems (OS). As stated on Microsoft’s web site : “A remote code execution vulnerability exists when the Windows Print Spooler service improperly performs privileged file operations. An attacker who successfully exploited this vulnerability could run arbitrary code with SYSTEM privileges. An attacker could then install programs; view, change, or delete data; or create new accounts with full user rights.“

PrintNightmare does not affect safety and performance on any of the ZEISS devices. However, ZEISS recommends updating devices with the Microsoft patch and/or registry settings, as applicable, to ensure continued cybersecurity.

ZEISS has analyzed the impact of the vulnerability on ZEISS products running Windows OS and only devices listed below must run the update.

Refer to the table below for the respective update instructions to close this vulnerability for your corresponding ZEISS device. Please contact your local service team if you need support updating your device.