How does ZEISS Predictive Service work?
Once connected to your network and activated, ZEISS Predictive Service will automatically track the health status of your instrument and collect system log files to improve remote diagnosis. This data enables proactive alerting and prediction models to improve service efficiency significantly.
Relevant technical data such as operating hours, cycle counts and voltages, are periodically monitored and sent to our data center via a secure connection. Our Predictive Service application automatically receives, analyzes, and evaluates the performance of your microscope without interrupting your operation.